Guest Service Officer (accommodation)
Singapore, Singapore
Job Description
:
Industry: Hospitality
Location: East (Company Transport Provided at Tanah Merah MRT)
?5-day work week (Mon to Sun)
?Rotating Shifts: 8.30am to 5.45pm / 10.45am to 8.00pm
?Job Responsibilities:
- ??Manage daily villa bookings, amendments, and check-in/out operations.
- Handle guest enquiries, payments, and service recovery when needed.
- Prepare reports, quotations, and billing requests.
- Oversee lost & found items and monitor vehicle registration.
- Provide guests with stay information and assistance during their visit.
- Handle feedback, complaints, and incidents professionally.
- Support Duty Manager and perform ad-hoc tasks assigned by Management.
- Minimum GCE N level with at least 1 year of relevant experience in a similar capacity
- Customer service oriented
- Possess good interpersonal and communication skills
- Good customer service skills and integrity
- Must be able to perform shift duties and work on weekends and public holidays
Please send your updated CV to
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
We regret that only shortlisted candidates will be notified.
EA Personnel: Cha Zi Jing Josie
EA Registration No.: R24124843
People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel:
Skills Required
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Job Detail
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Job IdJD1680298
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned