COMPANY DESCRIPTION NTUC LearningHub (LHUB\xe2\x84\xa2) was corporatised on 1 August 2004. Initially set up in 1982 as the NTUC Computer Training Centre, a division under the Skills Development Department of the NTUC Administration and Research Unit, the organisation has evolved to meet the burgeoning training needs of Singaporeans to continuously keep pace with the dynamic business economy. DESIGNATION : Head of Business
RESPONSIBILITIES
Assess Industry Landscape
Synthesise analysis of emerging industry trends of specific sector(s)
Direct and evaluate emerging academic and industry research in specific sector(s)
Evaluate impact of potential government initiatives and regulatory changes on the industry and organisation- Monitor business environment to determine potential impact and/or changes on sales targets- Evaluate and implement initiatives to support government funding initiatives and programmes
Evaluate current and emerging client needs in context of the organisation\'s products and services
Evaluate competitors\' performance to assess market position and identify expansion opportunities
Analyse global industry context and trends to identify expansion opportunities
Establish strong industry networks across clients, vendors, partners and institutions
Identify and establish strategic business partnership to contribute to organisational strategies and objectives
Drive Portfolio Innovation & Growth
Establish portfolio management strategies for the organisation\'s products and services
Lead evaluation of the organisation\'s products and services portfolio performance based on business objectives and performance standards
Endorse priority innovation and research areas for the organisation
Evaluate proposed improvement areas and innovation applications across the organisation
Champion research findings and innovations across the organisation and broader industry networks
Lead productivity and innovation culture within the organisation
Manage Products & Services
Review and present the business\'s products and services portfolio based on business objectives and performance standards
Understand the supply of and address the demand for the business\'s products and services
Recommend enhancement opportunities across the business\'s products and services portfolio based on business objectives
Drive Sales Excellence
Review and present the business\'s sales strategies and policies to ensure alignment with product development priorities
Review and endorse proposals and sales collaterals based on evaluation of business opportunities
Lead sales negotiations and pitch processes- Plan and prepare for negotiation process with different stakeholders
Drive Organisational Performance
Manage the organisation\xe2\x80\x99s enterprise risk management and mitigation plans within the Business
Manage the organisation\'s corporate governance regulations within the Business
Manage the organisation\'s business continuity strategies, policies and guidelines within the Business
Manage organisational quality assurance philosophy and policies within the Business
Manage business budgets and financial targets
Evaluate the business financial performance and viability of products and services
Manage Stakeholders
Champion stakeholder management strategies
Develop and sustain professional relationships with strategic business partners to support organisational strategies and objectives
Review quality of professional relationships with strategic business partners to identify areas for improvement
Implement stakeholder management strategies to drive collaboration
Manage stakeholder expectations and feedback
Manage Vendors
Review and refine vendor requirements specification
Manage vendor selection processes
Manage vendor performance and adherence to service level standards
Cultivate strong relationships with vendors
Manage contractual and performance issues with existing vendors
Develop Marketing Plans
Liaise with vendors or services providers in the creation of the organisation\'s multi-channel marketing campaigns
Plan and implement marketing campaigns and events with the corporate marketing team
Achieving Business Development Excellence
Co-create sales and marketing strategies that are in line with the business objectives
Establish sales volume, market share and profit objectives for products and services
Oversee development of the organisation\'s sales expense budgets
Evaluate industry landscape and networks to anticipate potential sales opportunities
Set the overall direction for proposals and sales collaterals based on evaluation of business opportunities
Oversee sales negotiations and pitch processes
Oversee the development and execution of the business marketing campaigns
Evaluate marketing outcomes to assess impact and return on investment
QUALIFICATIONS
Bachelor\'s Degree in Business Administration or in any related field
OTHER INFORMATION
Ability to identify new opportunities and exploit them to the benefit of the company
Provide leadership, direction and governance to team leads
Lead and integrate cross-functional projects and initiatives
Resolve escalated operational and performance issues
Evaluate operational processes and impact on service delivery
Cascade organisational level key performance indicators (KPIs) to departments
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