Job Description

Key Responsibilities:1. Strategic Planning and Execution:

• Create and carry out the overall MICE strategy in accordance with the business goals of the organisation.
• Locate prospects for expansion in the MICE industry and create strategies to take advantage of them.
• Promote profitability and revenue development with creative service and event solutions.

2. Team Leadership:

• Manage, coach, and lead the MICE team to ensure high standards of drive and output.
• Encourage excellence and originality by cultivating a cooperative and creative team culture.
• Establish defined goals, carry out frequent performance evaluations, and offer continuing education and training.

3. Client Management:

• Establish and preserve solid bonds with important stakeholders and clients.
• Manage client events from start to finish, making sure that top-notch service is provided.
• To increase profitability, bargain over contracts and agreements with partners, suppliers, and customers.

4. Event Management:

• Supervise the organisation, coordination, and implementation of major events, making sure they adhere to business policies and client requirements.
• Effectively manage resources, finances, and schedules to produce successful events on schedule and under budget.
• Verify adherence to industry standards and best practices.

5. Market Research and Business Development:

• Keep abreast of market demands, competition activity, and industry developments.
• Locate and seize fresh business prospects in the MICE industry.
• Represent the business in conferences, trade shows, and networking gatherings.

6.Financial Management:

• Create and oversee the MICE division\'s budget, making sure that all monetary goals are reached.
• Keep an eye on and evaluate financial performance, using data to inform actions that will increase profitability.
• Create regular performance reports for upper management regarding the division.

7. Innovation and Continuous Improvement:

• Promote innovation in technologies, processes, and event concepts to improve operational efficiency and customer pleasure.
• Continuously analyse and enhance the MICE divisions service offerings and delivery techniques.

Qualifications:

• A bachelor\'s degree in business administration, hospitality, event management, or a similar discipline. Having a master\'s degree helps.
• At least 8 to 10 years of experience in the MICE sector, at least 5 of those years spent in a senior leadership position.
• A track record of effectively overseeing major events and exceeding financial goals.
• Strong leadership and team management skills, with the ability to inspire and lead a diverse team.
• Outstanding negotiating and client-management abilities.
• Thorough understanding of the MICE sector, including modern trends, innovations, and industry best practices.
• Excellent financial sense and background in financial management and planning.
• Proficient interpersonal and communication abilities.
• Capacity to handle several projects at once and operate under pressure.

Novo Recruitment Solutions