Job Description

Job PurposeThe BBC Studios Digital Ad Operations team form part of a large Product, Technology and Operational division and are responsible for the fulfilment of all direct advertising activity as well supporting the successful delivery of deal-based programmatic revenues. The team ensure the successful enablement of sales teams in order to guarantee the proper functioning of sales workflows. This is achieved through diligent, experienced servicing of campaigns via platforms, consistent communications regarding the commercial portfolio of ad products, frequent training on tools and process as well as the flawless execution of contractual commitments.Key Responsibilities and AccountabilitiesThe Regional Head of Digital Ad Operations (APAC) manages a team of digital experts and traffickers that will be based out of the regional hub offices in India & Singapore. The role operates in a complex Ad Operations businesses, is focused on sales enablement, manages highly technically skilled teams and is a key operational appointment reporting into the Global Head of Digital Ad Operations based in London.Summary of the key responsibilities

• Responsible for the delivery of all ad ops campaigns sourced in the APAC region, including but not limited to quality control, trafficking, troubleshooting, reporting, optimization, capacity planning and management and accurate billing.
• Regional lead to ensure adherence of sales policy, communicate new strategies and new products to the sales team, as well as drive adoption through sharing of best practices.
• Support Inventory Management team in Audience & Contextual segmentation creation & management.
• Work with Sales, Ad Product and Technology teams to identify market needs and new technology for creating new audience segments.
• Work within ad product, technology and ops team to garner centres of excellence around operations, planning and testing.
• Contribute to the growth of ads business by time investing in specialist subject matters, such as ad format testing & development, programmatic advertising, cross-platform collaboration, process management and training

Knowledge, Skills, Training & ExperienceSoft Skills

• Capacity to thrive in a fast-paced, challenging, and unpredictable environment
• Strong facilitation skills, forging consensus around credible, executable solutions
• Excellent written and oral communications skills, confident presenter
• Objective, data and fact-based approach to problem solving
• Hands-on and non-hierarchical operator who is equally effective in managing up and down and relates well at all levels and cultures
• Driven by values and integrity, talks straight, builds confidence and leads by example

Skills And Behaviours

• Quick to respond and can align the best interests of both ours and our client\'s business goals.
• Can successfully deliver maximum team output.
• Encourages, praises, contributes to team culture, builds morale.
• Leads by example.
• Can recognise potential obstacles and ways to overcome ahead of time.
• Understands and influences commercial levers in building business success.
• Articulate & strong communicator and capable of building relationships with senior clients, including diplomacy in challenging conversations.
• Keenness to contribute to wider business initiatives.
• Mindful of own as well as team profile and able to positively project and influence across business.
• Positive, resilient and energetic.
• Focussed but able to maintain perspective.
• Natural and confident presenter, and can adapt style and tone to audience
• Seeing the Big Picture.
• Making Effective Decisions.
• Developing Self and Others.

Job ImpactReporting of the Role: Reports directly to the Global Head of Digital Ad Ops
Direct Reports: 2 x Ad ops managers based in India & Singapore.
Key Stakeholders: Ad tech Team, Inventory Management, Planning Team, Digital Product Team, Sales Team, Business Intelligence TeamDISCLAIMERThis job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.WHY JOIN USHead of Digital AdOps APACTechnical OperationsPermanent - Full TimeSingapore, Singapore, SG, 79909BBCS Singapore Pte LtdJob Closing Date: 30/04/2024THE ROLEJob PurposeThe BBC Studios Digital Ad Operations team form part of a large Product, Technology and Operational division and are responsible for the fulfilment of all direct advertising activity as well supporting the successful delivery of deal-based programmatic revenues. The team ensure the successful enablement of sales teams in order to guarantee the proper functioning of sales workflows. This is achieved through diligent, experienced servicing of campaigns via platforms, consistent communications regarding the commercial portfolio of ad products, frequent training on tools and process as well as the flawless execution of contractual commitments.Key Responsibilities and AccountabilitiesThe Regional Head of Digital Ad Operations (APAC) manages a team of digital experts and traffickers that will be based out of the regional hub offices in India & Singapore. The role operates in a complex Ad Operations businesses, is focused on sales enablement, manages highly technically skilled teams and is a key operational appointment reporting into the Global Head of Digital Ad Operations based in London.Summary of the key responsibilities

• Responsible for the delivery of all ad ops campaigns sourced in the APAC region, including but not limited to quality control, trafficking, troubleshooting, reporting, optimization, capacity planning and management and accurate billing.
• Regional lead to ensure adherence of sales policy, communicate new strategies and new products to the sales team, as well as drive adoption through sharing of best practices.
• Support Inventory Management team in Audience & Contextual segmentation creation & management.
• Work with Sales, Ad Product and Technology teams to identify market needs and new technology for creating new audience segments.
• Work within ad product, technology and ops team to garner centres of excellence around operations, planning and testing.
• Contribute to the growth of ads business by time investing in specialist subject matters, such as ad format testing & development, programmatic advertising, cross-platform collaboration, process management and training

Knowledge, Skills, Training & ExperienceSoft Skills

• Capacity to thrive in a fast-paced, challenging, and unpredictable environment
• Strong facilitation skills, forging consensus around credible, executable solutions
• Excellent written and oral communications skills, confident presenter
• Objective, data and fact-based approach to problem solving
• Hands-on and non-hierarchical operator who is equally effective in managing up and down and relates well at all levels and cultures
• Driven by values and integrity, talks straight, builds confidence and leads by example

Skills And Behaviours

• Quick to respond and can align the best interests of both ours and our client\'s business goals.
• Can successfully deliver maximum team output.
• Encourages, praises, contributes to team culture, builds morale.
• Leads by example.
• Can recognise potential obstacles and ways to overcome ahead of time.
• Understands and influences commercial levers in building business success.
• Articulate & strong communicator and capable of building relationships with senior clients, including diplomacy in challenging conversations.
• Keenness to contribute to wider business initiatives.
• Mindful of own as well as team profile and able to positively project and influence across business.
• Positive, resilient and energetic.
• Focussed but able to maintain perspective.
• Natural and confident presenter, and can adapt style and tone to audience
• Seeing the Big Picture.
• Making Effective Decisions.
• Developing Self and Others.

Job ImpactReporting of the Role: Reports directly to the Global Head of Digital Ad Ops
Direct Reports: 2 x Ad ops managers based in India & Singapore.
Key Stakeholders: Ad tech Team, Inventory Management, Planning Team, Digital Product Team, Sales Team, Business Intelligence TeamDISCLAIMERThis job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.INCLUSION

BBC