Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You\xe2\x80\x99ve come to the right place. We\xe2\x80\x99re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we\xe2\x80\x99d like to hear from you.

Working Arrangement Hybrid



The opportunity

The incumbent is a key member of the Compliance team and will be required to contribute to achieving the Company and Distribution\xe2\x80\x99s strategic plans and annual business plan.

Responsibilities

• Assist the Head of Compliance in the general management and supervision of the Distribution Compliance teams and the team\xe2\x80\x99s work deliverables;
• Prepare and execute an annual compliance work plan;
• Prepare reports to management/stakeholders regarding the status of recommendations made as a result of monitoring review findings;
• Ensure that Distribution complies with the Company\'s policies, procedures, and practices, and also with the applicable provisions of the Financial Advisers Act (FAA), and/or any other legislation or guidelines from MAS or LIA.
• Work with Compliance, Agency Management, Distribution Learning and Development, Distribution Services, as well as with Agency Branch Directors, in ensuring the Company is continually working towards fulfilling its regulatory obligations, achieving sound market conduct by the representatives, and implementing best practices of financial advice;
• Supervise the management of reviews of the relevant policies, procedures and practices conducted by the SCC team and provide Review Reports to the Chief Distribution Officer (CDO), Chief Legal & Compliance Officer (CLCO), Head of Compliance and Head of Distribution Learning and Development;
• Work closely with Legal & Compliance, as well as with Agency Management and Distribution Learning and Development to update scope of review with any introduction of new guidelines from MAS or LIA, or any other relevant authority;
• Supervise the management of appeals on replacement of policies. Its task is to ensure that regulatory and company requirement on the replacement rule is in place to monitor improper switching and to take appropriate actions in adherence to the MAS and LIA guidelines. Its tasks include developing test plans and conduct User Acceptance Tests (UATs) on all new product launches in relation to the replacement rule;
• Act as a member of the recruitment approval panel team to assess and validate new Financial Planners (FPs) and Managers with adverse findings from reference checks to comply with the MAS Fit & Proper Guidelines;
• Conduct reviews and determine the extent of Conflict of Interest arising from FPs and Managers involvement with outside business activities;
• Coordinate, take lead and work with the relevant cross functional teams to ensure the initiatives on Fair Dealing Outcome for Distribution on Financial institutions having competent representative who provide customers with quality advice and appropriate recommendations are implemented on a timely basis;

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor\'s degree of business relevance or higher with at least 10 years of compliance experience in similar capacity in the financial industry, preferably within a life insurance environment
• Excellent working knowledge of Insurance Act, Financial Advisers Act, other relevant MAS regulations and guidelines and LIA Guidelines
• Strong understanding of life insurance, financial advisory environment and business needs and able to provide solutions to support business stakeholders.
• Strong communication and interpersonal skills

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture

We lead with our Values every day and bring them to life together. * Boundless opportunity

We create opportunities to learn and grow at every stage of your career. * Continuous innovation

We invite you to help redefine the future of financial services. * Delivering the promise of Diversity, Equity and Inclusion

We foster an inclusive workplace where everyone thrives. * Championing Corporate Citizenship

We build a business that benefits all stakeholders and has a positive social and environmental impact.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Manulife