Head Of E Commerce

Singapore, Singapore

Job Description


:

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs register and run their businesses. We want to give small business owners the tools they need to gain peace of mind and focus on what they do best - growing their business.

Founded in 2017 and head-quartered in Singapore, we are a team of 350+ Sleekers with offices in Singapore, UK, Australia, Hong Kong, Philippines, India, and Vietnam. We work in a fast-paced, multicultural start-up environment and we\'re committed to delivering experiences that will delight our clients.

Position Duties

  • Provide a clear vision & roadmap to improve the E2E web experience including the messaging, promotional tactics, sign up flow, lead capture mechanisms, SEO, blog and technical site performance.
  • Scope, plan and project manage the delivery of industry-leading E2E website experiences in partnership with the wider marketing team, analytics team, design team, web developers and agency partners.
  • Conduct prospect/customer research to assess current experience, identify new opportunities and test/validate new hypotheses before rolling out
  • Drive web monetization strategy for new customer acquisition to increase revenue and profitability.
  • Prioritise strategic initiatives based on the impact on sales, revenue & retention.
  • Monitor web KPIs on a daily basis, produce weekly performance reports and identify funnel optimisation opportunities to increase growth.
  • Work closely with the SEO team to improve the organic performance
  • Build a thorough understanding of the customer base, competitive market, market trends along with the ability to analyse sales and site performance to determine the best course of action.
  • Stay up to date on the latest technology & web design trends and translate these into new optimisation opportunities
  • Coach team on fast learning cycles and testing to continuously improve growth outcomes.
More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company\'s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. is a passion, and as an equal opportunity employer we aim at making the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

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Requirements:
  • At least 8+ years of experience managing large scale ecommerce websites for reputable brands with proven step-change CRO results.
  • Testing mindset to quickly formulate and validate hypotheses to drive incrementality
  • Good understanding of inbound marketing tools such as Hubspot
  • Deep understanding of web testing methodologies, processes and CRO best practices.
  • Proven track record of improving SEO performance & KPIs.
  • Experience of conducting VOC & usability research to understand E2E journeys and identify customer pain points.
  • Experienced with managing large scale projects using scrum methodology in a high-velocity environment with multiple stakeholders.
  • Strong commercial & analytical skills and comfortable with using complex web analytics tools & data sets to assess performance.
  • Outstanding communicator that can effectively manage expectations vertically throughout the organization.
  • Attention to detail and data accuracy whilst multi-tasking.
  • Proven networking/cross-functional skillset.
Benefits:
  • Performance Bonus
  • Work From Home
  • Flexi Health Care

Sleek

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Job Detail

  • Job Id
    JD1284391
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned