Healthcare Patient Service Manager #hho
Singapore, Singapore
Job Description
Description
Jobscope
- You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture.
- You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.
- Recognised Degree with at least 8 years of working experience in customer / patient service operations, including a minimum of 2 years in a managerial capacity
- Must have a proven track record in building a service culture
- Experience in developing, evaluating and conducting service training is essential
- Strong command of Language and a second language
- Proficient in writing and editing
- Adept in conflict resolution, data analytics and presentation
Lynn Ho
R23114223
Recruiter\'s Ref Code: #HHO
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
Industry
Healthcare / Pharmaceutical / Life Science / Medical Device
Hospitality / F&B
Others
Public Sector / Government & Statutory Boards
Semiconductor / Electronics / Engineering
Specialization
Engineering
Healthcare - Nurse / Allied Healthcare
Healthcare - Pharmaceutical / Life Science / Medical Device / Clinical Research / Regulatory Affairs
Location
Central, North, East, West
Employment Type
Contract / Temp
Permanent
Salary
Negotiable
If you meet the requirements of this role, please email a detailed resume in Word document to Lynn Ho Lin Ying.
CEI Registration No.: R23114223
Email: lynnho@recruitexpress.com.sg
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Job Detail
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Job IdJD1363576
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned