Helpdesk Engineer (permanent Role)
Singapore, Singapore
Job Description
Responsibilities:
- Manning physical and virtual helpdesk
- Responding to user queries and attending to alerts. Perform first level assessment to categorize requests and update registries
- Generate and prepare weekly/monthly reports from systems and disseminate to designated teams/groups
- Reset laptop and clone customised image onto laptops
- User account troubleshooting; account creation; account reset etc
- Administer internal website contents
- Diploma in any discipline.
- Basic IT and computer system knowledge
- Customer service-oriented personality
- Good command of English language
- Excellent communication skills
EA Reg No: 20C0312
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Job Detail
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Job IdJD1151709
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned