Job Description

About JLL -

We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Facilities Administrator

Work Dynamics

What this job involves:

(HELPDESK)

• Receive request / concerns from customers by phone or email
• Redirect the request / concern to appropriate facility staff or on-site vendor to handle
• Track all necessary details of request / concern in tracker form
• Follow up with facility staff or on-site vendor to confirm completion of request
• Summarize monthly customer request / concern data for sharing with facility managers monthly operations report

Guest Arrival

• Provide superior customer service to meet on-site client's expectations
• Provide a consistent Guest welcome and registration process for individuals and groups
• Adhere to required levels of security standards for registration and access control
• Provide arrival and transportation options and information
• Adhere to time standards and ensure the mechanism of contacting the host is accurate and up to date

Client floor & Meeting Room Management

• Take ownership of the Client floor and meeting rooms, re-setting, keeping the rooms and spaces clear and in functioning order
• Work seamlessly with other team members such as the catering, cleaning and IT support team, potentially inspecting works done prior to releasing the rooms back for use
• Keep up to date with health & safety standards, and be the recognized point of contact in an emergency or evacuation

Switchboard / Telephony

• Provide consistent switchboard and telephony call and answering skills

Concierge & Value Add

• Provide concierge services and information, ranging from cloak & luggage storage, business services such as printing & copying, lost and found and VIP escort

Site Operations Management

• Assist in the implementation of Industry Best Practice operations
• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
• Seek ways to constantly reduce costs and improve operational standards
• Maintain premises in neat and good working condition at all times
• Maintain duplicate desk/meeting room keys in good order
• Achieve Key Performance Indicators and Service Level Agreement targets

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.