Helpdesk Lead

Queenstown, Singapore

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Responsibilities

Drive the helpdesk team to deliver great customer service on day to day operational activities to meet service levels and manage incident restoration.
To be highly customer focused and diligent towards providing good customer service

Minimum GCE ‘O’ level
At least 3 years of relevant experience in supervisory in Service desk/ Helpdesk
Customer Experience / Service Management
Good communication skill
Able to perform 12 hours rotating shift work.

Shortlisted candidates will be offered a 1 Year Agency Contract employment.

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