Host/hostess Koma
Marina Bay, Singapore, Singapore
Job Description
Job Responsibilities
- Be responsible for taking reservations, answering the phone, responding to any guest requests.
- Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest.
- Seat the guests in the restaurant according to designated rotation plans. Seat Guests evenly and fairly at various stations of the restaurant.
- Personalize each guest experience by using the guests names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Server Attendants.
- Thank Guests for patronizing the Restaurant as they leave.
- Maintain the Guests profile and history, taken note of all special occasions and dates for example birthdays, wedding anniversaries, etc.
- Relay all Guest comments to the Manager and Assistant Manager.
- Carry out any other duties as assigned by the supervisor.
- Minimum Secondary school education with "O" Level passes; Diploma in any field is an advantage
- Minimum 1 year experience in customer service / guest contact roles, preferably in a hospitality organization
- Willing to work various shifts, including mornings and afternoons, as well as on public holidays
- Possess a well-groomed, clean and professional appearance
- Able to communicate effectively with both English and Mandarin-speaking guests
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Job Detail
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Job IdJD1454010
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMarina Bay, Singapore, Singapore
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EducationNot mentioned