Assist the Outlet Manager in managing and ensuring smooth daily restaurant operations.
Attend to customers' needs, complaints, feedback, and enquiries.
Responsible for daily restaurant-related reports.
Ensure service standards and processes are well-maintained and adhered to during operation hours.
Handle and multitask to complete multiple orders or switch between different types of events.
Perform cashiering duties, including daily opening and closing.
Responsible for banquet setup and the cleanliness of the function rooms.
Assist in training, coaching, and mentoring new colleagues.
Any other ad-hoc duties and responsibilities assigned.
Requirements:
Possesses strong interpersonal and communication skills.
Good team player and able to work independently.
Passionate about serving and being in the F&B industry.
Strong management skills with the ability to lead a team.
Able to commit on weekends and Public Holidays.