Job Description

Position: Hotel Services Executive, Events Management (Full time #530691)
Property / Office: Mandarin Oriental, Singapore
Location: Singapore

Job Responsibilities:

• Assist in preparation of revenue reports and annual budget and business plan.
• Assist with enquiry calls for prospect weddings/ corporate events.
• Qualifies leads received for prospect weddings and corporate events and obtain the necessary information to formulate a proposal.
• Handles telephone calls and accurately take messages, new enquiries, check availability for both function and guest rooms.
• Ensures all incoming calls and email correspondences are forwarded to the respective Events team members upon receipt and assist with email proposal responses within 24 hours.
• Check function and guestroom availability for site inspections.
• Conduct site inspections in the absence of Event Managers.
• Assists in preparation of events forecast to be communicated to relevant departments.
• Assist in the preparation and distribution of Banquet Event Orders for upcoming events.

Job Requirements:

• Assist in preparation of revenue reports and annual budget and business plan.
• Assist with enquiry calls for prospect weddings/ corporate events.
• Qualifies leads received for prospect weddings and corporate events and obtain the necessary information to formulate a proposal.
• Handles telephone calls and accurately take messages, new enquiries, check availability for both function and guest rooms.
• Ensures all incoming calls and email correspondences are forwarded to the respective Events team members upon receipt and assist with email proposal responses within 24 hours.
• Check function and guestroom availability for site inspections.
• Conduct site inspections in the absence of Event Managers.
• Assists in preparation of events forecast to be communicated to relevant departments.
• Assist in the preparation and distribution of Banquet Event Orders for upcoming events.

Job Requirements:

• Good service and interpersonal skills
• Good presentation and communication skills (Written and Spoken English)
• Proficient in Microsoft Office applications and HMS, Delphi
• Self-starter
• Good problem-solving skills
• At least 1 year experience in a similar capacity
• Minimum qualification of diploma in any discipline
• Position is open to Singaporeans only

Advertised: 28 Jul 2022 Singapore Standard Time
Applications close: 27 Aug 2022 Singapore Standard Time