Job Description

Job Number 22217479
Job Category Housekeeping & Laundry
Location Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

JOB SUMMARY

Supports the Executive Housekeeper in all respects of her responsibility for the cleanliness and orderliness of the hotel.

JOB DUTIES AND RESPONSIBILITIES

• Assumes responsibility for Housekeeping Department in the absence of the Executive Housekeeper.
• Carries out quality control checks of the rooms and public areas and assigns any necessary duties to Housekeeping and Engineering associates.
• Conducts new hire interviews and recruitment.
• Analyses staff daily assignments and ensure adequate coverage of housekeeping area on all shifts.
• Plans department\xe2\x80\x99s monthly rosters.
• Schedules and monitors work carried out by contractors and make suggestions to improve standards.
• Conducts orientation for new comers on their first day.
• Periodically checks on the various housekeeping stores ensuring cleanliness and orderliness.
• Checks on all housekeeping equipment regularly and liases with vendors for repair and/or maintenance.
• Counsels housekeeping associates and take disciplinary actions where necessary.
• Monitors all ongoing projects in Public Areas.
• Plans and assists with 15 minutes training.
• Evaluates 90 days and annual appraisal of housekeeping associates.
• Keeps records and monitors annual leave and public holidays of all associates
• Handles guest complaints and requests, promptly and efficiently.
• Oversees the job functions of Housekeeping Manager (Laundry) in his/her absence.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum a Higher Nitec certificate in Hospitality & Tourism Management
• At least 2 years of Housekeeping Supervisory experience
• Great multi-tasking skills; communication skills; interpersonal skills;
• Able to start work within short notice period.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International\xe2\x80\x99s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International\'s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\xe2\x80\x99re happy, our guests will be happy. It\xe2\x80\x99s as simple as that. Our hotels offer a work experience unlike any other, where you\xe2\x80\x99ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That\xe2\x80\x99s The JW Treatment\xe2\x84\xa2.

Marriott