Job Description

To support the HR Director in the full spectrum of HR operations and HR Business Partnering role, particularly in recruitment. To also embrace the role of a learning & development champion in the organization.

• Provide day-to-day administration and operational support to the HR-People team.
• Support the entire employee lifecycle including but not limited to on-boarding briefing, performance management process, employee relations, exit management.
• Support recruitment activities (i.e. screening, shortlisting, interviewing, selection, to offering, work pass application and administering the signing of contracts). Ensure effectiveness and completeness in a timely manner.
• Administer training related matters including coordination or enrolment of training courses, update and maintain training record etc;
• Maintain HR database & records and ensure information are updated regularly
• Responsible for staff activities and general support such as coordination for organising company events and activities.
• Support the development and implementation of HR initiatives and systems
• Any other HR projects / initiatives and ad-hoc duties as assigned.

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Senior HR Executive
To support the HR Director in the full spectrum of HR operations and HR Business Partnering role, particularly in recruitment. To also embrace the role of a learning & development champion in the organization.

• Perform full cycle of recruitment process which includes but not limited to, recruitment & selection, onboarding and offboarding.
• Responsible for volume sourcing and timely recruitment of various functions to support business operations and manpower needs
• Assist Director in reviewing and updating HR policies and practices in compliance with the local regulations and governances.
• Support and contribute to HR work plans such as performance management review, employee handbook review, SOP and policy management, and employee relations.
• Plan and facilitate employee engagement initiatives and activities
• Collaborate across functional teams in any HR related tasks or projects.
• Foster strong employee communication with the stakeholders.
• Enhance job satisfaction by resolving issues promptly.
• Any other HR projects and ad-hoc duties as assigned.

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Admin Assistant (Medisave)

• Handling of Medisave, CHAS, Pioneer Generation Processing Work.
• Checking of MAF’s calculation & information:
• Check the patient’s NRIC details
• Check and cast the fees charged with the amount indicated on the Dental Notes & the invoicing amount respectively, making sure the amount is claimable from Medisave ties.
• Check the CHAS subsidies (if any)
• Submission of Claims.
• Process Statement of Payment.
• Handle General Administration matters and correspondences.
• Handle phone calls between clinics and patients (when required)
• Filing of documentation
• Any ad-hoc duties assigned by the Manager, from time to time.

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Patient Relationship Officer (PRO)

• Attend to all patients’ inquiries, either through call-in or walk-in, promptly and courteously.
• To register patients, either for an appointment or walk-in treatment.
• Upon completion of consultation and treatment, to discharge patients by dispensing medication, collecting accurate payment, and scheduling of next appointments.
• To collect payment accurately, either by cash, nets, cheques, or credit cards.
• To enter every consultation and treatment fee as well as sales of products into the computer accurately.
• To print receipts/tax invoices and medical certificates from the computer.
• To file patients’ treatment cards correctly.
• To maintain the cleanliness and neatness of the clinic at all times.
• To check and receive delivery of clinic’s supplies from Approved Vendor.
• To pack clinic supplies and medications received in the prescribed manner.
• To carry out any other reasonable duties and responsibilities as and when assigned by the Company, the Doctors, Clinic Supervisor(s), or AM of the clinic.

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Dental Surgery Assistants (DSA)

• Assist dental surgeon(s) in all forms of dental treatment.
• Attend to all patients seeking treatments and/or making inquiries at the clinic promptly and courteously.
• Maintain and ensure the cleanliness of the clinic and treatment room.
• Maintain dental equipment and instruments in good working condition.
• Discharge patients by dispensing medication, collecting payment, and scheduling of next appointment.
• Develop X-ray/OPG for assessment of treatment.
• Send, receive and monitor cases that are sent to the dental laboratory.
• Ensure a high standard of infection control

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Clinical Trainer

• To conduct classroom and practical hands-on training sessions for dental assistants
• To develop, review and update course contents and training material
• To keep in touch with trainees and provide help when needed
• To take charge of relevant administrative and logistics duties

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Management Associate

• Support managers to complete daily tasks and assignments.
• Understand each department’s daily processes and goals.
• Provide administrative support to the assigned department.
• Familiar with personnel duties.
• Participate in the company’s strategic planning.
• Assist managers in evaluating performance, reports, and analyzing data.
• Keep track of business revenue.
• Research ways to increase profitability and lower risk.
• Create and give presentations.
• Any ad hoc duties to be assigned by the manager or management from time to time.

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Associate Dental Surgeon (Full/Part-Time)
Full / Part Time needed at established practices island-wide

• General Dental Practitioner, Endodontist, Orthodontist, Periodontist, Prosthodontist, Paedodontist, Oral Surgeon
• Flexi-working hour
• Attractive remuneration package
• Large patient pool
• Well supported by a team of experienced administrative staff and trained Dental Surgery Assistants

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HR DEPARTMENT




2 Clementi Loop, #04-01
Logis Hub @ Clementi
Singapore 129809 career@qnm.sg
6705 9888 (6) 6259 9035