Job Description

Key activities/responsibilities:

• Accountable for Employee experience related to the above areas of competence, ensuring high quality and fast execution
• Provide customer service through inquiry management and resolution
• Perform specialized process administration ensuring perfect execution in line with Headquarter guidelines (eg. Salary review, reporting, etc)
• Serve as point of contact with Headquarter Total Reward Center of Expertise
• Generate operational reports and analyze data to identify continuous improvement opportunities
• Process data changes related to the above processes in HR System where needed (ERP: Oracle)
• Process all transactions related to the above processes. Process HR transactions and payments
• Maintain HR systems (including data quality) and perform configuration activities
• Ensure compliance with local rules & legislations in personnel administration, payroll and Total Reward processes, being always updated on new rules & requirements for the Singapore APAC HQ
• Develop localized HR Policies for the Singapore APAC HQ

• Undergraduate Degree in Human Resource Management desirable but not essential
• Minimum of 5 years\' experience working in HR Remuneration/ Operations/ HR Analyst / process improvement type role

• Attention to detail and focused on continuous improvement in HR processes; a passion for analytics and technology/systems
• Highly organised
• Solid Excel skills with the ability to develop and enhance reports
• Excellent customer service understanding and service delivery orientation
• Superior communication skills
• Knowledge of PayGlobal and Oracle would be advantageous
• Strong team focus - with a "can-do" attitude aimed at continuously building and improving a team dynamic
• Ability to work calmly under pressure
• A strong role model of Amplifon values