Our client is a Maritime industry. They are looking for a Hub Agent to assist their team for the next phase of their business. They are located in West. Responsibilities:
Responsible in coordinating all Hub Agreement related jobs.
Responsible in ensuring all appointments are handled without delay and assigned to Operations.
Responsible in monitoring the execution of the port call and work closely with Operations to ensure that we meet the customers\xe2\x80\x99 expectations.
Responsible in providing ships agency support and advice to customers, Hub team and Sales.
Responsible in assisting and preparing the Ships Agency group on administrative, technical and commercial issues.
Responsible in using customer specific information related to Ships Agency in order to pro-actively promote our products and services to customers and engage actively in finding solutions to customer\xe2\x80\x99s challenges.
Responsible in handling with conceptualising and pricing of Hub Agreements together with Sales.
Responsible in reporting and taking corrective action together with Key Account Manager or Sales Executive to ensure sales budgets are achieved and contractual obligations are fulfilled.
Responsible in ensuring adherence related to regulatory issues pertaining to Ships Agency.
Responsible in providing regular feedback on technical, service quality and commercial issues raised by customers to the Ships Agency Manager, Global Sales Operation Director and Sales.
Responsible in following up up complaints/non-compliancesthrough improvement/complaintsystem in place.
Requirements:
Min Diploma in Maritime Business or any relevant field
Min 2 years working experience
Prior experience working in marine industry and ships agency operations is a bonus
We regret that only shortlisted candidate will be notified. Email Address: jobs@recruitpedia.sg Recruitpedia Pte. Ltd. EA License No. 19C9682 EA Reg. No. R21103251 (Yeo Huey Cheen)
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.