Job Description

Human Resources Manager

A job with Merlin isn\'t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don\'t trade in suits, handshakes, or briefcases.
We trade in fun. In smiles, shrieks, and spine-tingles. In Memories. In magic.

But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests\' experiences are the best they can be.

Due to an internal transfer, we are searching for a talented Human Resources Manager for Madame Tussauds Singapore. This role will develop & drive the people strategy for the attraction and lead the day-to-day HR operations.

You will be the magic maker, with a goal to deliver a memorable employee experience to our team through best-in-class recruitment, talent development, engagement & inclusion, compensation & benefits, and office administration.

This role will report to the General Manager and will be based at our attraction, Madame Tussauds on Sentosa Island. Flexible work arrangements are available.

KEY RESPONSIBILITIES:

• Develop & implement an annual HR plan to support the delivery of key business objectives including employee retention & engagement, revenue generation, profit delivery and guest satisfaction.
• Be the point of contact for day-to-day HR operations and ensure compliance to current legislation, policies, and procedures.
• Manage the end-to-end recruitment process, ensuring a memorable candidate experience.
• Build talent development plans in consultation with the attraction leadership team & regional HR partners to drive career progression in the business.
• Manage L&D programming for the attraction including, facilitating internal programmes, curate & share e-learning materials and managing partnerships with external vendors.
• Partner with regional & global HR partners to apply the diversity & inclusion strategy across HR objectives focusing on employer branding, talent acquisition, talent development & engagement.
• Provide consultation & guidance on performance reviews, improvement plans, disciplinaries and the appraisal process.
• Manage the annual pay review process, in consultation with regional HR partners.
• Manage the monthly payroll process and benefits administration and renewal process.
• Oversee administration of all employee files and the HRIS.
• Organise staff related events and activities.
• General office administration support e.g., pantry and office supplies

WHO YOU ARE:

You will have a background in Human Resources, a leadership perspective and are willing to be hands on

Key skills & qualifications to support this role are:

• Relevant tertiary qualification in HR or equivalent experience
• Strong people & team leadership skills
• Excellent communication skills, both written & verbal
• Commercial acumen with the ability to partner with the business to support delivery of business performance
• Ability to manage multiple priorities and ensure delivery on deadlines
• Adaptability in a dynamic and fast paced environment
• Strong knowledge of current employment legislation principles keeping knowledge up to date

BENEFITS

• A competitive compensation package will be provided for the talented individual joining our team.
• Flexible spending benefit.
• Medical & Dental insurance.
• Sentosa Islander Membership which provides free transport to Sentosa and discounts on attractions & F&B on the island.
• Merlin Magic Pass for free admission to all Merlin Attractions to be shared with family and friends, including LEGOLAND Malaysia.
• Discounted employee stays at Merlin themed hotels (Including Legoland Discounts for retail and F&B items) and in all other Merlin attractions globally.
• Fun and dynamic work culture.
• Open and transparent communication across all levels.
• Dynamic working arrangement.

Here at Merlin Entertainments we are proud to have a diverse workforce, and we\'re all about providing equal opportunities to the whole team. Because of this we are committed to an active all together programme which starts with our recruitment and selection process.

ABOUT MERLIN ENTERTAINMENTS
Merlin Entertainments Ltd is the leading name in location-based, family entertainment, and has seen the most successful and dynamic growth of any company in the sector in recent years. Europe\'s Number 1 and the world\'s second-largest visitor attraction operator, Merlin now operates over 130 attractions, eight hotels/three holiday villages in 25 countries and across four continents. The company aims to deliver memorable and rewarding experiences to its 54 million + visitors worldwide, through its iconic global and local brands - including Madame Tussauds, SEA LIFE, LEGOLAND and the Eye.

Merlin Entertainments Singapore Pte. Ltd. has adopted the Tripartite Standards and has committed to be a fair and progressive employer.

Merlin Entertainments