Job Description

Job Purpose:

This role sits within the new created global Institutional Credit Management (ICM) business within ICG which has been established with the objective to provide an integrated "end-to-end" credit underwriting, identification, measurement, management and monitoring for wholesale credit businesses across the enterprise.

The role will be based in APAC, as a part of the wider Global ICM CAO organization. This person will work closely with the senior business heads and report to the Global Business Unit Manager to help execute the strategic goals of the Organization.

The primary function of the role is to assist with ongoing BAU activities of the ICM business management function including assisting with various business initiatives. The role requires close liaison with various other Business Areas and support functions such as - Finance, Compliance, Technology and Operations to ensure timely escalation and remediation of issues.

The ideal candidate will have 6-10 years financial services experience, be a self-starter, drive business initiatives and work with the ICM business management team to meet key business objectives.

This is an exciting opportunity for a practical-minded, detail-orientated professional with experience working in high-pressured, time-sensitive environments and a proven ability to manage a varied workload and gain experience in the creation of a new organization.

Key Responsibilities:

The successful execution of this role requires the incumbent to demonstrate a wide range of financial, business, and inter-personal skills, the ability to multi-task, and to function comfortably amidst conflicting objectives in a high-pressure environment.

• Day-to-day business management and administrative duties required for the smooth operation of the APAC business
• Assisting with on boarding of new ICM staff members particularly in APAC (Singapore and India) including day one readiness for new starters on matters related to seating (current and future real-estate planning), raising CMP requests and coordination tech support for equipment and system access with equipment, headset monitors, PC etc.
• Be a local representative and champion for the newly created ICM business in various regional management, administrative and support forums such as infrastructure, facilities capacity planning etc.
• Define and implement current and future support structure for ICM - HR onboarding process, seating arrangement, IT, infrastructure setup, admin etc.
• Support business goals and collaborate with cross functional teams including 2nd Line of defense, product teams, Finance, Operations, Technology, and Compliance.
• Maintain strong working relationship with Desktop IT and securing on the ground support from various infrastructure groups, including support with Continuity of Business (COB) planning and participate in disaster recovery initiatives
• Maintain detailed control documentation, procedures, key metrics and audit evidence.
• Working alongside the Global Business Manager and to liaise with Business Heads to ensure appropriate support structure exists for ICM team
• Work closely with the Markets and other regional Business Management teams in all aspects of financial, compliance and regulatory activities.
• Initiate and lead short-, medium- and long-term projects to achieve the business objectives of the division
• Be a central point of contact for 2nd LoD and support functions such as Internal Audit (IA), finance, compliance, technology, and operations as necessary for resolution of business issues and ensure ongoing support for the businesses.
• Participate in Internal or external reviews and audits of the businesses
• Assist with organization and preparation of various meetings and forums - including preparing materials, taking notes and ensuring actions are tracked and follow-up on
• Partner with our Risk and Control team to ensure a robust governance, oversight, and control framework exists and is in line with corporate policies & regulatory requirements for functions such as EERS review, AP designation, public private side status, respond to compliance queries and escalations
• Provide backup and support for the other regional Business management teams in (NAM and EMEA )

Knowledge/Experience:

• Experience in CAO / COO roles, middle office, risk, compliance or financial control
• Background in project management and similar relevant work experience in financial services preferred
• Interest in and prior exposure to capital markets, and familiarity with financial institution regulation and policies.
• Wholesale Credit product knowledge and background in Credit Risk would be advantageous
• Familiarity with Citi's internal processes and systems including Front Office Credit systems such as CitiRisk is a plus
• Experience working in global and complex settings with multiple stakeholders
• Proven ability to work in a team of diverse skill sets and cultures

Skills :

• Entrepreneurial self-starter with excellent analytic and creative problem-solving skills
• Consistently demonstrate clear and concise written and verbal communication
• Strong interpersonal skills; ability to develop peer-like relationships with senior leaders throughout an organization
• Focused attention to detail plus ability to see the big picture
• Collaborative, team-oriented approach to problem solving
• Strong time management
• Experience in project management and process ownership
• High proficiency with Microsoft Office, particularly Excel for reporting and PowerPoint for presentation development

Qualifications :

• Degree preferred or sufficient industry experience
• An interest in and prior exposure to risk management within capital markets, and familiarity with financial institution regulation and policies

• 6-10 years of experience in a financial services role
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's Degree/University degree or equivalent experience
• Master's degree preferred

Job Family Group:
Business Strategy, Management & Administration

Job Family:
Business Administration

Time Type:
Full time

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