Job Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
POSITION DESCRIPTION
Reports Analyst
Ortigas Site, Pasig City, Philippines
Reporting to: Data Scientist
A SNAPSHOT OF YOUR ROLE
As a Reports Analyst, the position requires involvement in developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions.

• You will be working as a member of the reporting team with a team of reports developers and reports analysts
• Conduct requirements gathering and project scoping sessions with subject matter experts and senior managers
• Work with development team on data modelling, data ETL and pipelining for report developing
• You will be creating daily, weekly, monthly, and annual report for customers to provide insights on workforce, performance and finance
• Develop insightful dashboards using BI tools including Tableau and Power BI to empower end-users to be self-reliant
• Manage data integrity by identifying data discrepancies, reconciling gaps, and ensuring consistent data is reported within reports and dashboards

A BIT ABOUT YOU

• Bachelor’s/College Degree in Mathematics/Computer Science/Information Technology or equivalent industry experience
• Minimum 3 years of experience in reports development
• Strong analytical skill to analyze the needs of the business and the client
• Excellent Excel skills with knowledge on VBA and macros to automate reports
• Proficiency in relational databases such as MySQL and SQL Server, creating stored procedures and building SSIS packages is highly regarded
• Experience with BI tools including Power BI and Tableau is highly regarded
• Good writing skills, you’ll be creating instructions and documentations on process flow of report development
• Evaluate and initiates open communication imposing collaboration with external components, particularly in dealing with inter-department projects, to eliminate unknowns and strategically define development approach
• Breaking down large user stories into smaller stories adhering towards shared understanding, increasing the accuracy of estimation and tasks prioritization
• Ability to work on a project starting from ground zero until deployment and maintenance
• Excellent communication skills both verbal and written

WHAT WE VALUE
We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Ambition: Voice and measure your goals.
• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Judgement: Make wise judgement calls, putting the team and business at heart.
• Leadership: Continuous improvement starts with independent action.
• Leverage: Do more with less, master the art of leverage.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each with other.

Acquire BPO is a business outsourcer with a vision is to connect organizations to skilled people globally. Our mission is to be the partner of choice for corporate growth, by enabling businesses to leverage the best global resources at the right price.
Join the A-Team and experience the A-Life!