Import / Export Customer Service Executive (air & Sea Freight)
Singapore, Singapore
Job Description
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Responsibilities:
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system
- Track and trace shipments as required
- Ensure timely movement and delivery of freight to customers
- Ensure documents are timely sent to customer
- Ensure accurate and timely client invoicing
- Interact with our customers in arranging their shipments exceeding customer service expectations
- Build and promote strong, long-lasting customer relationships by understanding their needs
- Assist customers to resolve issues faced when shipping through services in a timely manner so as to prevent cumulative cost (if any) and damages.
- Minimum Diploma / Degree in Logistics / Supply Chain Management industry or related discipline
- Minimum 2 years working experience preferably in a freight forwarding industry
- Good analytical and communication skills
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Job Detail
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Job IdJD1294852
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned