Assist in daily operation by providing technical support through phone, email or onsite testing and commissioning for various security surveillance systems such as CCTV, Biometric and Card Access Reader etc.
Troubleshooting software or hardware problems faced by company & client promptly.
Maintain a high level of product and application knowledge to provide product application expertise to Clients.
Carry out in-house product testing, quality checking.
Provide software training to Clients after Project installation.
Identify, propose & procure products that will improve company\xe2\x80\x99s product efficiency.
Any other Ad-hoc duties as assigned.
Requirements:
Possess Degree or Diploma in Computer Science/Information Technology or equivalent
Minimum 2 Years of Relevant IT Network Experience. Knowledge in CCTV, Biometric Access System is an added advantage.
Able to work independently with minimal supervision in a fast paced performance oriented environment
Possess communication and interpersonal skill to interact confidently with clients to establish what the problem is and explain the solution.
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