Having an in-depth understanding of the network/security operational technologies and metrics that helps to measure quality, speed, user experience, and more, and making solid recommendations
Manage service improvements for all Network and Security services supported throughout the organization
Provide daily operational support for network security infrastructure documents, reviews, maintains and shares relevant technical information to the team
Manage all high severity incidents and try to resolve them and restore the infra services within the stipulated SLA
Manage all low severity incidents/requests without breaching the stipulated SLA
Participate in incident management calls and problem management discussions
Drives and delivers root cause for any high severity issue
Support technical skills development within the team and provides training when required
Plan, schedule, closely coordinate and implement network security changes and present them in respective CAB meetings while ensuring the conformity change management policies, process and procedures
Maximize network performance by monitoring performance; scheduling upgrades; collaborating with Network Architects on network optimization efforts.
Review technology changes to identify potential risks
Qualifications and ProfileMust Have:
Cisco Nexus & Data Center Architectures (VPC/VDC/ACI/MPLS)
Routing protocols - high level proficiency of BGP/OSPF
Layer 2 switching technologies
High level proficiency of operations and troubleshooting mechanisms
Network monitoring and management tools (HPNNM/Solarwinds/Grafana)
Good to have:
Firewalls (Checkpoint/Fortinet)
Proxy technologies
Load balancers/reverse Proxy (F5)
IPAM Technologies (DNS/DHCP)
Packet analysis knowledge (wireshark)
Scripting knowledge (python/ansible)
Working Hours:
Primarily match Europe business hours
On-call support will be expected on a rotational basis
Job Type: ContractSalary: $6,500.00 - $7,500.00 per monthBenefits:
Health insurance
Schedule:
Flexible hours
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