Job Description

Innovation & Business Excellence Head, Singapore

Do you have expertise in, and passion for, leading a team in innovation and business excellence? Would you like to apply your expertise to impact the lives of patients in a company that follows the science and turns ideas into life changing medicines? Then AstraZeneca might be the one for you!

ABOUT ASTRAZENECA

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world\xe2\x80\x99s most serious diseases. But we\xe2\x80\x99re more than one of the world\xe2\x80\x99s leading pharmaceutical companies. We are on a journey to bring life-saving medicines to patients. Our role in contributing to decreasing mortality rates globally is clear \xe2\x80\x93 shaping the future by spotting a scientifically-led commercial opportunity and acting now to operationalise and scale it.

Our Singapore Marketing Company (SGMC) is responsible for the marketing of our medicines in Singapore. Here you\xe2\x80\x99ll also find colleagues from AstraZeneca\xe2\x80\x99s corporate functions and our Asia and International regions\xe2\x80\x99 sales and marketing teams. As a member of the Singapore Association of Pharmaceutical Industries (SAPI), all of our sales, marketing and communications activities are subject to the SAPI Code of Conduct.

BUSINESS AREA \xe2\x80\x93 Singapore Marketing Company, Innovation & Business Excellence

Our team proudly leads the way as the fastest growing pharmaceutical. But we\xe2\x80\x99re not done yet \xe2\x80\x93 we\xe2\x80\x99re fearless in setting the direction for a new future to keep progressing for our patients. We\xe2\x80\x99re bringing transformative drugs to those that need them the most by combining continuous new launches with unique solutions across the whole patient journey. It\xe2\x80\x99s how we are able to truly make a difference to the quality of lives and answer huge unmet patient needs. In our ever-evolving and complex markets, it takes entrepreneurial thinking to stay at the forefront. Fusing our diverse minds with local ownership we\xe2\x80\x99re powered with everything we need to shape a new future for AstraZeneca, our markets and our patients.

What you\'ll do

You\'ll be responsible for leading Innovation & Business Excellence (IBEX) and corporate strategy development across the organization in Singapore to deliver the Company\xe2\x80\x99s mid and long-term ambition. As a key member of the Country Leadership Team (CLT), you will share accountability for the leadership, strategic direction, business development and compliance of the market.

Main Duties & Responsibilities:

You will lead the following functions:

• Marketing and Digital Excellence (MEDX), Launch Excellence, Digital Innovation, Market Insights, Patient-centric solutions
• Commercial Excellence (Sales Force Effectiveness, Segmentation & Targeting, Sales Force Incentive), Insights generation, External Market Research, CRM and systems (management and support)
• Training and Capability Development (across the business)
• Corporate Strategy Development

MEDX and Innovation:

• Drive Business Innovation and transformation across the functions to ensure that strategies are supported throughout the organization.
• Strategic and execution planning process and responsible for cross-functional team\xe2\x80\x99s readiness for all reviews by the regional team
• Collaborate with the CLT to develop innovative digital solutions that drive optimal outcomes for customers. This includes leading the digital innovation and customer experience agenda for AZ Singapore Marketing \xe2\x80\x93 from multi-channel to omni-channel customer interactions and enabling health solutions, reimagining what it takes to deliver valued customer experiences and reinventing the capabilities and behaviours required to build a more patient-centric and digitally-enabled way of doing business.
• Lead marketing capability building, market intelligence and insights, product launch excellence, and any other strategic projects

Commercial Excellence, Insights Generation, CRM

• Define customer segmentation and targeting, and regularly reviews to ensure alignment with business strategy
• Optimise sales force effectiveness KPIs/metrics/analysis, sales incentives design/planning, systems (Veeva) to inform business decisions from resource allocation to understanding the customer experience
• Business intelligence and analytics: identify market trends, patterns and translate the data into actionable business insights.
• Systems and data management. Drive continuous improvement of sales processes, sales capabilities and tools and supporting systems embedding automation and integration of data where possible.
• Support enterprise analysis and insights in relevant areas by conducting comprehensive commercial assessment using external and internal data.
• Develop business case for pipeline product opportunity or business simplification initiatives
• Champion sales force effectiveness governance and compliance

Training and Capability Development

• Sales force excellence. Build new commercial capabilities and strengthens sales capability development by developing, managing, and implementing learning programs, field audits, and any other tools/systems. This includes coaching and setting a sales capability framework
• Co-ordinate and implement (with brand and medical teams) initial training courses for new and switch representatives and new joiners.
• Assess current performance, identify capability gaps, and support development planning
• Manage the organization of the company\xe2\x80\x99s strategy meetings and other internal events

Corporate Strategy Development

• Develop and drive enterprise level strategies and business priorities across the organization in support of the growth ambition
• Analyze and evaluate potential business development opportunities based on market environment and business portfolio
• Lead change management of key business transformations and organization initiatives

Essential Requirements:

• Bachelor\xe2\x80\x99s Degree
• Minimum 8 years of sales management/ marketing/ commercial excellence or corporate strategy experience in MNC.
• Strategic, future oriented and externally focused thinking style
• Strong analytic and project management skills
• Demonstrated ability to develop teams (with or without direct reporting), lead change management and build robust institutional systems and capabilities
• Experience leading cross-function collaboration, challenge and influence without direct authority and effectively partner with internal and external stakeholders
• Can envision new ways of working and align large multifunctional organization to deliver value

Desirable Requirements:

• MBA in relevant field
• Experience in corporate strategy
• Cross-functional experience spanning corporate strategy, marketing, sales leadership, digital innovation, SFE and data analytics, sales training, and business development in pharmaceutical or biotech industry

Why AstraZeneca?

At AstraZeneca we\xe2\x80\x99re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There\xe2\x80\x99s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We\xe2\x80\x99re on an exciting journey to pioneer the future of healthcare.

So, what\xe2\x80\x99s next?

• Are you already imagining yourself joining our team? Good, because we can\xe2\x80\x99t wait to hear from you.
• Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it\xe2\x80\x99s yours.

Where can I find out more?

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Date Posted 14-Jun-2023

Closing Date 28-Jun-2023

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca