Job Description

Position Purpose: The Lead - Instructional Design primary role is curriculum design and development with limited facilitation requirements. Conducts integrated training needs assessments, designs, coordinates, delivers, and evaluates a comprehensive range of training programs to support call center operations. Delivery methods include instructor-led training, and e-Learning design and delivery.Job Requirements:

• Develops instructor-led and computer-based training curricula, handbooks, job aids, multimedia visual aids, computer tutorials, and reference works including the use and support of a Learning Management System
• Manages content review process which includes validating learning objectives, putting in place changes and updates as needed, course effectiveness, and ensuring high quality of deliverables.
• Gathers up-to-date information and integrates feedback into best practices
• Demonstrates and utilizes effective needs analysis, project management, course development, and evaluation skills.

Qualifications:

• Must be a certified Trainer or equivalent
• Candidate must possess at least a Bachelors/College Degree or equivalent experience in Training and Development or Design/Multimedia
• 2 to 5 years of working experience in the design, development, and delivery of training materials
• Ability to manage multiple projects in a fast-paced environment
• Background in training and adult learning theory and instructional design principles
• Knowledge and experience with the ADDIE model

Job Type: Full-timePay: Php45,000.00 - Php55,000.00 per monthBenefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Work from home

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary