Intern, Voice Of The Customer Program

Singapore, Singapore

Job Description


We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Objectives of the Position

Be part of BASF\'s Voice of the Customer program, our methodology to listen to our customers\' feedback in a structured way, learn from it and inspire action to improve customer experience and grow our business. In this role, you will be working closely with the Director, Global Net Promoter System (NPS), as member of the global Program Management Office (PMO). You will get to learn more about developing a Voice of the Customer program, organize and execute change management activities to drive cultural change and create business value. Through this internship, you will have face-to-face interaction with the central team in Singapore and the Customer Experience community in Asia Pacific (to support workshops) as well as engage in virtual collaboration with the Customer Experience community in Europe and North and South America.

Main Tasks

  • Further develop the Voice of the Customer program of BASF.
  • Create and implement change management concepts to drive change.
  • Prepare, organize, and conduct change management & community building workshops.
Requirements
  • Commitment to a 6-month full-time internship.
  • Students with a Master\'s Degree in Business Administration or a Bachelor\'s Degree with working experience are preferred, ideally with a strong focus on Customer Experience (CX), Change Management, or any other related topics.
  • Proficient in Microsoft Office and Power Point. Able to create well-structured and visually pleasing materials that are easily understood and have an impact on the organization.
  • Good analytical and presentation skills.
  • Good communication and time management skills
  • Self-starter and positive attitude
Application Procedure
  • Submit your CV, cover letter and school transcripts on our online job portal
  • In your application, state clearly your available period, and your expected graduation date
For more information about BASF Internship Program, please visit .

Stay alert for possible recruitment fraud!
This can include fake websites, fake job offers, or contact from a person falsely claiming to represent BASF.
Remember, neither BASF nor our representatives will ever request money from a job candidate.
If you suspect recruitment fraud and BASF is mentioned, first get in touch with at BASF.

A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.

A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That\'s what we call you@BASF. Click here to learn more.

Working at BASF: We connect to create chemistry

We are proud of strong history of innovation, which has helped make us who we are today \xe2\x80\x93 the world\'s leading chemical company. Every day, our global team of over 117,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.

The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.

About BASF

Find out what BASF has to offer as an employer and why you should join our team.

Your application

Here you find anything you need to know about your application and the application process.

Contact us

You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams\xe2\x80\x99 performance.

Join the team and connect with more than 117,000 other minds.

Singapore, 01, SG

BASF South East Asia Pte. Ltd.

Other

Internship

82924

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BASF

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Job Detail

  • Job Id
    JD1278264
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned