Job Description

Position: IT Administrator - End User ComputingDepartment: Finance and OperationsLocation: Clark Global City, PhilippinesReporting To: IT Team LeaderOverview: The main role of the IT Administrator Assistant is to maintain TRT Internal computing environment by identifying system requirements, monitoring system performance and ensuring smooth day-to-day operation.Key Deliverables: Establishes system by planning and executing the selection, installation, configuration, and testing of PC, laptop and server hardware, software, LAN and WAN networks, and operating and system management Establishes system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure. Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load testing; and escalating problems to the vendor Secures system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations Comply fully with company policy to protect the interests of TRT at all times Continuously learn additional technical and non-technical skills.

• Perform planned and ad-hoc out of hours work
• Liaise with external vendors and providers to ensure service levels are met.

Professional Capabilities:

• Minimum experience of 2 years in IT Administration space

Excellent communication (verbal/written), relationship and customer service skills. Self-motivated and able to work with minimal supervision

• The ability to provide documentation relevant to different audiences (technical and management)

System Administration, Developing Standards, LAN Knowledge, Active Directory Servers, VMWare, Multi-tasking, On-Call, Networking Knowledge, Network Hardware Configuration, Network Maintenance, Network Performance Tuning WinTel IT Platform Overview

• Servers including Dell, HP, IBM xSeries and Blades
• Operating Systems including Windows OS 2000, 2003, 2007, 2008, Vmware ESX, Linux, Mac OS
• Applications including Active Directory, Avaya Softphone, Avaya Call Manager, VPN, MS Office 2013, SharePoint, O365 Administration, PowerShell, NetSuite Database Platform, Microsoft Clustering
• Networking Equipment including Cisco, IBM, Fortinet Firewall, Juniper Firewall, DNS, DHCP and IIS.

Job Type: Full-timeSchedule:

• 8 hour shift

Ability to commute/relocate:

• Manila: Reliably commute or planning to relocate before starting work (Preferred)