Job Description

IT Administrator

• Provide IT support in day-to-day operations for hardware, application, and networks
• Install, configure and maintain desktops, laptops, printers, software, servers, and network
• Perform system administration for Windows Servers
• Perform Hardware Firewall administration
• Perform Cloud based Antivirus End Points Administration
• Perform VMware administration
• Administration of backup software and scripts
• Maintain the software version and patches to be upgraded on a timely basis
• Troubleshoot printing-related issues on MFP printers
• Manage IT asset inventory and software licensing
• Maintain / configure webmail accounts (Hosted in 3rd party vendor)
• Install and, troubleshot ERP software
• Implement necessary controls and procedures to protect information according to IT policies

• Diploma/Advanced/Higher/Graduate Diploma/Higher Nitec in Information Technology/Computer Engineering or related studies
• Minimum 2 years of working experience in a similar field
• Relevant experience in IT helpdesk and support, systems administration
• Ability to configure, execute and monitor Windows Server backup and perform recovery
• Ability to configure and maintain general office equipment (printers/fax/projector)
• Good understanding of network and infrastructure services (TCP/IP, VPN, DNS, DHCP, etc)
• Experience in troubleshooting software/desktop issues (Windows 7, 10, 11 / Microsoft Office/email-related problems)
• Familiar with Windows Server environments
• Network Configuration and Setup Skills
• Knowledge of:
  • Firewall administration (Fortigate product)
  • Knowledge of Cloud-based Antivirus Software administration (Sophos)
  • Web-Server Administration
  • SQL language
  • Acronis Backup administration
  • Backup Script
  • PABX Telephone System
  • VMware administration
  • Additional Information