MacroAsia SATS Inflight Services Corporation, an Inflight Catering Services provider of a leading airline company is in need of IT ASSISTANT.MAJOR RESPONSIBILITY AREASA. Computer and Application Support1. Installs and configures desktop computers, peripheral equipment and software.2. Performs on-site and remote technical support services.3. Ensures computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems.4. Troubleshoots computer application problems.5. Works with vendor support contacts to resolve technical problems with desktop/laptop computing equipment and software.6. Tests computers and ensures that computer systems are functioning properly.7. Maintains other computer peripheral devices such as printers and solves peripheral problems as they arise.8. Monitors and troubleshoots personal computer issues, identifies malfunctions, ensures the availability of applications and develops processes and procedures.9. Assists the IT Officer in the organization and inventory of all hardware and software resources.10. Creates and maintains good technical documentation.11. Trains and orients staff on use of hardware and software.12. Maintains telephone terminals and cabling system.13. Coordinates with other departments on other matters related to computer and application support concerns.B. Other Duties1. Observes/complies with company policies and procedures.2. Takes responsibility in the proper custody of assigned property accountabilities.3. Performs other related duties as may be assigned from time to time.
QUALIFICATION AND EXPERIENCE
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