Job Description

We are searching for candidates who are highly driven and self-motivated. If you are someone who proactively seeks continuous improvements, we provide the opportunities to development your career and showcase your talent.

Take the first step and apply!

Innovations

• Resourceful and able to work out innovative solutions using new technologies
• Collaborate with all stakeholders to develop IT strategies and innovations
• Assist and lead IT Projects from conceptualize to delivery stage
• Identify opportunities and development plans for improvement
• Work as a team to identify IT strategy development

• Make it better – Find opportunities in improving IT and business processes
• Minimize risk - Identify possible IT risks, threats, and propose strategic solutions to mitigate risks.

• Perform and participate in audits, capacity planning, redundancy planning and execution of business continuity plans.
• Collaboration with the management to ensure operational security and compliance.

• Responsible to Take ownership over IT systems (hardware and software)
• Administration of Microsoft 365 (Office, Teams, Exchange, Azure AD, SharePoint, Endpoint Manager, etc)
• Provide end-user support and training, deskside or remote when applicable
• Maintain and support mobile devices, IoTs, and audio-visual equipment such as projectors, AV systems.

• Collaboration with partners and vendors in service delivery and support.
• Maintain IT documentation, covering infrastructure, inventory, service subscriptions and contracts.
• Manage IT asset (hardware & software) lifecycle policies, standards & processes.

• Maintenance of WordPress
• Assist in managing company’s social media profiles

• Diploma or Degree in Computer Science or Information Technology
• Minimum of 4 years of IT related experience
• ITIL certified or have exposure to ITSM in service desk environment
• Hands-on experience with Fortigate firewall
• Good understanding of IT security operations
• Good understanding of networking concepts and principles
• Good organizational and planning skills
• Good written and spoken communication skills in English
• Demonstrated teamwork and collaboration skills
• Desirable certifications:
• ITIL
• Microsoft 365 Certified
• Azure/AWS/GCP certified
• MCSE
• CCNA
• VMware Certified Professional