Analyse & evaluate system & users’ requirements and make recommendations for IT upgrades.
Proactively propose suggestions to improve IT systems and operations.
Proactively identify acquisition opportunities of new innovations for the organisation.
Assist to drive digital transformation initiatives in line with strategic objectives of the organisation.
Analyse, review & liaise with end users on the design, test and implement new web application for the companies and clients
Assist IT project manager to manage the IT projects for the Company
Level 1 support (remote/onsite), maintenance and resolution of hardware and software issues related to end-user desktops/laptops, servers, printers, websites and other network issues within the organisation.
Vendor escalation for desktops/laptop hardware purchases, repairs or software troubleshooting.
Involve and conduct regular system audit for IT effectiveness, efficiency and security.
Liaise with multiple vendors and stakeholders in resolving problems in the rolling out of new applications and ensuring that project delivery is on time.
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