Job Description

Job Responsibilities

• Manage the Groups’ IT infrastructure including network, hardware and software including maintaining operating systems, application software and system management tools.
• Administer and manage workstations, laptops, servers and related electronic equipment and systems including video-conferencing, audio-visual systems, access control and security systems.
• Respond to service request from end-users, setup of new accounts and disabling expiring accounts in a timely manner.
• Direct the development, implementation and administration of all IT-related matters.
• Perform Project management of IT initiatives.
• Preparation and management of IT operating and capital budgets.
• Oversee new system facilitation and current system enhancements
• Manage internal and external application upgrades.
• Define and improve all system and network operations processes.
• Negotiate contracts with suppliers for all software, hardware and consulting services.
• Manage relationships and services of external parties and vendors.

• Possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• Minimum 5 years hands on working experience in IT infrastructure and/or related field
• Strong working knowledge in Network and Server administration and Network Architecture
• Strong technical skills in Windows Operating Systems and networking devices. Familiar with MAC OS is advantageous.
• Strong customer service with experience in providing end user support
• Able to multi-task and work in a dynamic environment
• Good communication skills, positive attitude, team player, resourceful and possess problem solving skills
• Able to start immediately or with short notice