It Helpdesk Agent

Singapore, Singapore

Job Description

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IT HELPDESK AGENT Immediate Vacancy for IT Helpdesk Analyst

Brief Description:
The scope is to attend to email, calls and remote support.

Job Requirement:
  • IT helpdesk first-level support
  • Call Center experience is advantageous
  • Basic experience with IT troubleshooting
  • Problem diagnostics via remote support tool and calls
  • Familiar with office productivity tools such as O365
  • Familiar with Ticketing System (ServiceNow, Jira)
  • Experienced in using Active Directory (Azure, Microsoft)
  • Strong communication skills and detailed work
  • Proficient Customer Service
  • Proficient email and verbal communication
  • Qualification: Nitec or equivalent
  • Experience: Min 2 years related experience.
Contract Type : 12 Months (Renewal)
Salary : SGD2,700 to SGD3,500
Location : Pioneer Road
Working Hours : Office Hours Mon to Fri 8 am to 5 pm
Commencement : Immediate
Working Environment : Institution

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Job Detail

  • Job Id
    JD1301465
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned