Assist Customer's HQ - in Germany to proceed end-users support tasks.
Helpdesk support mainly (Around 15 users at maximum.)
Experience in supporting with Microsoft business applications, Proofpoint, Sophos endpoints, Network issues trouble shooting.
Monitoring and maintaining Network issues trouble shooting.
Implementing security protocols and procedures to prevent potential threats.
Creating user accounts and performing access control.
Keeping up to date with advancements and best practices in IT administration.
Veeam backup Upgrading, installing and configuring new hardware and software to meet company objectives.
Requirements:
Diploma in Information Technology of Computing , information systems, or similar.
At least two years' experience in a similar role.
Experience with IT systems, networks, and related technologies.
Good knowledge of best practices in IT administration and system security.
Strong analytical and problem-solving skills.
Excellent interpersonal and communication skills.
Others IT technical capabilities are welcome
Remarks
3 days station at client's office for Technical and Desktop support
* Other 2 days work week in office or visit onsite customers for support.
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