It Helpdesk Support (bank/perm/up To 6k)

Singapore, Singapore

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IT Helpdesk Support

IT Helpdesk Support

IT Helpdesk Support

The Talent:

Diploma or degree holder in Information Technology, Computer Science or relevant fields
At least 1 years of experience in a service desk/helpdesk/technical support role preferred in banking industry
Knowledge of basic IT

Provide helpdesk support and resolve problems to the end user's satisfaction.
Monitor and respond quickly and effectively to requests received by phone or e-mail.
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
Setup, configure and computer client workstations, mobile devices and printers.
Administration of telephone system and voice recording.
Support in execution of project related assignments and tasks
Assist onboarding process of new users and setup necessary hardware, software and access rights.
Assist and local telephony system (incl. voice recording).
Procurement process of end user hardware.
Execute daily voice recording log checks.
Keep IT inventory up to date.

Next Step

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
Send your resume to jayden.tan@adecco.com
All shortlisted candidates will be contacted

Jayden Tan

Direct Line: +65 6697 7859
EA Licence Number: 91C2918
Personnel Registration Number: R2198828

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