Itサãƒãƒ¼ãƒˆ / It Operations Support
Singapore, Singapore
Job Description
【仕事内容】
- カスタマーポータルで提起されたサポート依頼への対応
- ソフトウェアの機能を説明し、お客様がプラットフォームを最大限に活用できるように支援すること
- 開発チームとお客様とのやり取り
- デプロイメントの技術的な側面からサイバーテクノロジストチームをサポートする
- 科学、コンピューターサイエンス、工学の学位をお持ちの方
- ネットワークとサイバーセキュリテ� に関する経験をお持ちの方
- ビジネスレベルの英語力をお持ちの方（社内外でのコミュニケーションで必要なため）
- Responding to requests for support raised in the Customer Portal
- Explaining features of the software and helping customers to get the most out of the platform
- Ensuring customer deployments are running smoothly and efficiently
- Liaising between the development team and customers when issues arise
- Supporting the Cyber Technologist team with technical aspects of deployments
- A scientific, computer science or engineering degree
- Proficiency in Korean/Japanese language to liaise with Korean/Japanese clients/customers regarding any technical issues
- Proven ability to work with data and analytical tools
- Understanding of general networking and cyber security technologies
- Experience of support and incident response procedures and practices
For interested parties, kindly send in your resume in MS Word format to ayame.minowa@persolsg.com.
We regret that only shortlisted candidates will be notified.
PERSOLKELLY Singapore PTE LTD| EA License No. 01C4394 | RCB No. 200007268E
MINOWA AYAME | Registration No.: R21103838
555283
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Job Detail
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Job IdJD1083827
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned