Job Description

An IT Operations Manager to oversee Company\xe2\x80\x99s hardware, software, computer networks and collaboration infrastructure like Tele-presence / Video-conference systems. Monitor network infrastructure and resolve system issues rapidly to avoid down time. Well versed with IT performance management, network administration and system security to ensure IT systems are secure, consistent and reliable.

:

• Overseeing network infrastructure and systems functionality
• Being responsible for device and password management
• Managing teams of technicians, system engineers and other IT staff

• Maintain and optimize local company networks and servers
• Be responsible for device and password management
• Oversee data backup and system security operations (e.g. user authorization, firewalls)
• Manage installations, upgrades and configurations of hardware and software
• Assess system performance and recommend improvements
• Resolve issues escalated by technicians and engineers
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Provide support and guidance to stakeholders via help desk
• Control costs and budgets regarding IT systems
• Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
• Develop IT policies and practices collaborating with Corporate IT team

• Proven experience as IT Operations Manager
• Experience with system installation, configuration and analysis
• Thorough knowledge of networks, cloud computing and cybersecurity
• Expertise in any of the technology like \xe2\x80\x93 IT Networks (preferable certified) or Email management (On premise & O-365).
• Managed senior management office IT.
• Ability to manage multiple projects
• Outstanding communication skills
• BSc/BA in Computer Science, IT or relevant field
• 10 years work experience in the above domain