It Operation Specialist
Ang Mo Kio, Singapore, Singapore
Job Description
Responsibilities
- Provide single point of contact for incident, service request and escalation.
- Monitor, manage and maintain data centre operation and facilities.
- Manage equipment movement
- Daily monitoring of status
- Ensure proper running of the existing data centre systems.
- Perform tape mount and un-mount for the backup operation.
- Handle the portable media storage for off-site storage.
- Liaise with the vendor on maintenance and enhancement issues.
- Troubleshoot and report system incidents/problem and abnormalities.
- Resolve incidents related to routine problems or known issues.
- Adhere to service level agreement for response time and turnaround time.
- Possess Diploma in Computer Science/Electronics/IT or equivalent
- Minimum 1 year of relevant working experience in IT infrastructure operation
- Able to work on rotating shift
- ITIL certification will be an added advantage.
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Job Detail
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Job IdJD1318610
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAng Mo Kio, Singapore, Singapore
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EducationNot mentioned