It Operations Coordinator
Singapore, Singapore
Job Description
Responsibilities
- Manages IT operations task
- Create the operations and maintenance schedule for the systems.
- Helps co-ordinate with the teams to perform their operational activities. Prepare relevant system reports for internal and external stakeholders.
- Collaborates with managers to set procedures, policies, and processes. Identifies ways to decrease expenses and improve system efficiency.
- Handles system related co-ordinations, maintenance activities, reporting and documentation.
- Handle change management activities related to systems and create SOPs along with the tech team and maintain them.
Requirements
- Diploma / Degree holder in any discipline
- At least 3 years of IT project / Operations PMO skills
- Documentation and basic understanding of system landscape
- Cloud architecture and software development methodology knowledge
- IT admin / cloud infrastructure skills
- Strong knowledge of ITSM (Incident / change Management) processes
- Contact Centre Tools and application knowledge.
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Job Detail
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Job IdJD1335513
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned