It Operations Manager

Singapore, Singapore

Job Description


Company\'s Profile

Julian Grey\'s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for more than 2 decades.

Location: East

Benefits

AWS and performance bonus

Annual salary increment (subject to performance evaluation)

Medical and Dental

Job Responsibilities

Develop and assess operational procedures for teams

Manage collaborations with various functional teams.

Oversee and report on Service Level Objectives for the team.

Contribute to the definition and implementation of goals for continuous improvement.

Engage with internal and external teams to streamline onboarding and offboarding systems.

Cultivate a team culture that emphasizes continuous improvement for seamless service continuity.

The Ideal Candidate

At least 1 - 2 years\' relevant experience in managing capacity for IT Operation Teams, Business Continuity Management, or as a ServiceNow administrator for ITSM and IRM modules.

Familiarity with BCM, ITSM, and ITOM preferred.

Experience with ServiceNow modules (ITSM, IRM, SecOps) is a plus.

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Adelphe Peok

Reg No. R1981957

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Julian Grey

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Job Detail

  • Job Id
    JD1381017
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned