Job Description

Our client is a leader in telecommunications infrastructure. It is seeking to employ an experienced professional to join them asIT Project Manager (OSS / BSS) (1-year contract) (Ref: KHXXX)
Our esteemed client will be undertaking an implementation project of a large-scale Operations
Support System / Business Support System ( OSS / BSS ). The IT Project Manager will be
assigned and be responsible for certain functional / non-functional area(s) or project streams of
the project depending on his/her experience and work needs. For these areas, the Project
Manager is expected to work with and manage a cross-functional team, which comprises the
system integrator (SI), incumbent vendors, external business partners, internal business users
and IT SMEs, to deliver the desired business and system outcomes. The IT Project Manager will
manage these activities under the direction of the Project Director and the PMO.
The Job
1) Assigned areas of Project / Delivery Management:
\xef\x82\xb7 Deliver the project through to post-live support in accordance with the agreed Scope of
Work
\xef\x82\xb7 Ensure the alignment of the new OSS/BSS with the systems that will be retained post-live
\xef\x82\xb7 Partner with the SI and internal / external stakeholders in the development of the Project
Management Plan and performance KPIs
\xef\x82\xb7 Partner with business users and IT SMEs to deliver the project within scope, cost, time
and quality requirements
\xef\x82\xb7 Align the team and identify the associated inter-dependencies
\xef\x82\xb7 Monitor and track the status of work streams, key issues and costs
\xef\x82\xb7 Input into project dashboards and reports for updates on project schedule, budget and
status and update communication plans
\xef\x82\xb7 Track and update resources plan and provide input for resource requirements forecasting
\xef\x82\xb7 Review and ensure that vendor deliverables meet contractual obligations
\xef\x82\xb7 Ensure the timely completion of project activities and deliverables, timely escalation of
open issues, closure of all issues and the sign-offs from the respective stakeholders
\xef\x82\xb7 Manage the changes to the project scope, schedule and cost
\xef\x82\xb7 Facilitate Change Request Process with the SI
\xef\x82\xb7 Ensure production readiness for deployment including testing, data migration, training and
communication
2) Assigned areas of Project Risk Management
\xef\x82\xb7 Manage the company\xe2\x80\x99s contractual obligations
\xef\x82\xb7 Manage and track the scope, timelines, milestones and committed deliverables closely
\xef\x82\xb7 Identify project risks (technical and non-technical), develop mitigation plans with the
relevant stakeholders and ensure the timely execution of the risk mitigation plans
\xef\x82\xb7 Ensure that project risks and potential contingencies impacting scope, time, quality and
cost of deliverables are discussed through the appropriate escalation process in a timely
manner
\xef\x82\xb7 Monitor, enforce and track project Hey Risk Indicators (KRIs) and Key Performance
Indicators (KPIs)
\xef\x82\xb7 Track and maintain the Issues Log, Risk Log and Key Decisions Log3) Assigned areas of Stakeholder and People Management
\xef\x82\xb7 Manage internal and external stakeholders
\xef\x82\xb7 Maintain a collaborative culture
\xef\x82\xb7 Work with the team to solve technical and business issues
\xef\x82\xb7 Manage conflicts if and when they occur
\xef\x82\xb7 Work with all internal and external stakeholders to ensure that the interest of the company
is protected
\xef\x82\xb7 Obtain stakeholders\xe2\x80\x99 buy-in while ensuring that they are aware of their responsibilities and
deliverables, including the associated deadlines4) Assigned areas of Administrative Management
\xef\x82\xb7 Assist Project Director and PMO to oversee the project from start to finish
\xef\x82\xb7 Project planning and coordination of project activities, resources and equipment
\xef\x82\xb7 Prepare and maintain comprehensive project documentation, plans, dashboards and
reports
\xef\x82\xb7 Ensure all documents and trackers are up-to-date, accurate and properly filed
\xef\x82\xb7 Ensure all meeting minutes and action items are properly documented and reviewed
\xef\x82\xb7 Track and consolidate project progress from work streams
\xef\x82\xb7 Track project milestones and deliverables. Ensure action items are acted upon in a timely
manner.
\xef\x82\xb7 Monitor and track project progress and handle any issues that arise. Report and escalate
to Management as needed.
\xef\x82\xb7 Act as the point of contact and communicate project status adequately to all participants
\xef\x82\xb7 Assist in managing appropriate official paperwork, such as purchase orders, invoices etc
\xef\x82\xb7 Attend to any other reasonable duties as assignedThe Candidate

• Degree in Information Technology, Computer Engineering / Science or equivalent with

minimum 10 years of working experience

• Minimum 5 years of experience in Project Management in the software industry
• Have experience in requirements analysis, business process re-engineering,

development / implementation, testing, data migration, training and production cutover.

• Strong technical knowledge in the areas of software implementation, telecommunications,

and telecommunications operations.

• Proven experience in implementing OSS/BSS as part of a large-scale

telecommunications operations support system implementation

• Well-organised with attention to detail and ability to multi-task
• Motivated, goal-oriented and self-driven with a positive working attitude
• Ability to work independently and as a team
• Effective time management with analytical and logical decision-making abilities
• Good vendor management and ability to communicate fluently in English
• Great interpersonal and communication skills to work as a team
• Negotiation, mediation and people management skills
• Ability to consistently follow up with team members to accurately track and instigate

progress

• Proficient in Microsoft Office Suite, including Project, PowerPoint, Word, Excel and Visio

Interested professionals are to submit their applications and CVs in MS Word format including a
listing of OSS / BSS projects managed and implemented, project period, role in project
and number of project team members and stating current and expected salary packages to
kh.tan@jondavidsongroup.com as an expression of their interest. We regret that only short-listed
candidates will be notified.

JonDavidson