Job Description

Job Summary:

The Information Technology Project Manager will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects.

Supervisory Responsibilities:

• Assigns duties and responsibilities and oversees workflow of project staff.

• Oversees the day-to-day workflow of the department.

• Conducts performance evaluations that are timely and constructive.

• Handles discipline of employees under charged as needed and in accordance with company policy.

Duties/Responsibilities:

• Supervise/Manage the day-to-day project activities of the sub-team (Business Analysts and Technical leads) assigned

• Accountable for validating and consolidation of requirements by the Business Analyst without ambiguities.

• Responsible for timely preparation and reporting of project status to stakeholders

• Ensure Change Management activities are carried out diligently in accordance to quality assurance guidelines and policies

• Ensure quality gate by working with users for a timely and comprehensive conduct of the acceptance test, including reviewing key test scenarios.

• Supports the operation team in timely resolutions of issues, be it in reaching out to users or requirements clarification aspects of the system functionality.

• Keeping abreast of emerging standards/software/solutions that may affect decisions about system.

• Understand the interdependencies of the system/services ecosystem and help diagnose potential problems areas with other departments especially during Incident/Problem Management.

• Assist Project Director for smooth conduct of day-to-day project governance and execution of project development/maintenance activities.

• Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project.

• Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.

• Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.

• Establishes and implements project communication plans, providing status updates to affected staff and stakeholders.

• Collects, analyzes, and summarizes information and trends as needed to prepare project status reports.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Organized with attention to detail.

• Excellent analytical, logical thinking, and problem-solving skills.

• Excellent verbal and written communication skills.

• Thorough understanding of project management principles and planning.

• Thorough understanding of information technology procedures and practices.

• Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.

• Proficient with Microsoft Office Suite or related software.

• Ability to motivate groups of people to complete a project in a timely manner.

• Vendor Management requirement

• Agile Certification as Scrum Master is preferred – Knowledge of using of Jira and Confluence is ideal

• Ability to converse in both English and Mandarin

Education and Experience:

• Bachelor’s degree in Computer or Information Science-related field required; Master’s degree preferred.

• At least three years of related experience required. Preferably with PMP certification

• Candidate with Agile Project Management is preferred