Job Description

I.T.S.D. Analyst / Information Technologies Service Desk AnalystQualifications:

• College Graduate (4YRS Course) must have a 1 Year Service Desk / HelpDesk Experience.
• Average English Communication Skill

• Basic knowledge in Windows / Microsoft
• Willing to Work on Site

Location:

• BGC, Taguig City Philippines

Perks:

• P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
• P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
• Salary Up To 35k!!!

:

• Service Desk Analysts are information technology (IT) professionals who provide technical support to users. They respond to incoming requests for IT support and resolve network, hardware and issues with computers. They also perform technical maintenance and installations and updates.

Duties and Responsibilities:

• Consistently make a good first impression when calling leads
• Meet company expectations for excellent customer service
• Provide information regarding product/service in an engaging manner
• Answer all customer questions honestly and accurately
• Process orders quickly and accurately
• Maintain a friendly, professional tone at all times

Additional information:

• Candidate must possess at least a Bachelor's/College Degree , any field.
• Required skill(s) outbound sales, sales.
• At least 2 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in Taguig.
• Preferably 2-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
• 50 Full-Time position(s) available.

Job Type: Full-timeSalary: Php20,000.00 - Php35,000.00 per monthBenefits:

• Company events
• Discounted lunch
• Flexible schedule
• Flextime
• Free parking
• Gym membership
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise

Schedule:

• 8 hour shift
• Afternoon shift
• Evening shift
• Flexible shift
• Late shift
• Monday to Friday
• Night shift
• Overtime
• Rotational shift

Supplemental Pay:

• 13th month salary
• Bonus pay
• Commission pay
• Overtime pay

COVID-19 considerations:
All Process Done Virtually Due to COVID19Application Question(s):

• Your Active Email Address?
• Are You Willing to Work on Site?

Education:

• Bachelor's (Preferred)

Experience:

• Service Desk / HelpDesk: 1 year (Preferred)

Expected Start Date: 08/25/2022