Job Description

:
Location : 3 days in Tuas and 2 days in Woodland Working Hour ; Monday Friday ; 8am -5pm Salary $4000 -$6000 (basic) Summary This position provides technical support, configures and deploys end user PC hardware, software, and mobile devices for the end users and administers, configures, and provides technical support for the cloud based and on premise data center infrastructure & networking components Job: Participate and collaborate with other help desk engineers and collectively work as a team to monitor and resolve tickets and requests in daily queue Fluent in Windows 7/10 Operating System operations and am able to diagnose and resolve system issues Have solid foundational knowledge of core Microsoft Office applications, including Outlook, Word, Excel & PowerPoint as well as communication applications such as Microsoft Teams and Skype. Good solid understanding of Office 365 cloud operations and in-depth knowledge on administration of Office 365 services Good deep working knowledge of Windows Server Operating System and have ability to use the built-in tools to administer operational tasks Assist remote customers with system and software issues and drive to satisfactory resolution Ability to diagnose computer hardware and related peripheral issues and provide recommendations of repairs or replacement Creates user accounts in Windows Active Directory; manages access control based on Company policies on Company ERP system Follow company processes for terminating Active Directory accounts in a timely manner in order to meet SOX requirements Fluent knowledge of Internet networking concepts and be able to perform deep analysis and diagnostics of the issue Troubleshooting mobile/tablet device issues and have familiarity with Android OS and IOS functions Setting up new Desktop/Laptop for onboarding new users using standard imaging processes Have worked with security camera and/or implemented the technology Ability to potentially maneuver/handle equipment of up to 50lbs. in weight VoIP Phone system implementation and/or troubleshooting is essential Requirement: Diploma/Degree in Computer Science or similar discipline Demonstrated 5+ years of strong technical support experience with the greater Enterprise wide environments and understand how to maintain operational status Strong understanding and experience with Enterprise networking components is essential Solid understanding of Enterprise level domain deployments and management of all of the components Strong hardware troubleshooting and experience with Desktops, Laptops and mobile devices Have 5+ years of working knowledge of Hyper-visor/virtual machine operations and troubleshooting Ability to breakdown complex issues into smaller manageable workloads Operating systems Windows Server 2012/2008 R2, Windows 2003 R2, Windows 10 & Windows 7 Certificates Microsoft System Administrator Certification (MCSA) is a plus All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. Please email your resume in a detailed MS Word format to joyce@peopleprofilers.com stating 1) Current Drawn 2) Expecting Salary 3) Date Available 4) Reason to Leave each job: We regret that only shortlisted candidates will be notified Joyce Koh Ai Leng People Profilers Pte Ltd, 50 Raffles Place, #19-12 Singapore Land Tower Singapore 048623 Tel: 6950 9737 www.peopleprofilers.com EA License Number: 02C4944 EA Personnel Reg nos R1110618 Job Id :
Required Skills:
Outlook Access Control Support Excel ERP Skype Data Center Mobile Devices Onboarding BASIC Laptops Computer Hardware Resume iOS Analysis PowerPoint Windows Server Operating Systems Active Directory Components Android Salary LTD Networking Infrastructure MS Word Reason Technical Support Troubleshooting Computer Science Security Windows Administration Email Software Communication Microsoft Office Science Management