Job Description

Diploma in IT with 3 years of IT onsite exp. preferably in MNC environment preferred European Chemical MNC @ Suntec Tower Working hours: 8.30am to 5.30pm, Monday to Fridays 1 year contract rol Diploma in IT with 3 years of IT onsite exp. preferably in MNC environment preferred European Chemical MNC @ Suntec Tower Working hours: 8.30am to 5.30pm, Monday to Fridays 1 year contract role subject to contract renewal Our Client is the world's leading chemical company engaging in the development, manufacturing and sale of a wide range of products for agricultural products and nutrition, colorants and finishing products, chemicals, and plastics and fibers for numerous applications in almost all industries. Objectives: Support Singapore users across 5 sites (Suntec, Jurong Island, Tuas x 2, Loyang) Position based in Suntec and occasional visit to other sites as the need arises. Onsite presence is necessary. User support in the areas of hardware (mobile phone, laptop, printer, audio / video system), application software and basic user training Infrastructure support in network Maintain equipment inventory Work with external vendors in Service Desk, infra provider, device deployment Support employee townhalls in the AC/VC equipment Job Responsibilities: Provide assistance and support the use of company IT hardware including computers, mobile phones, printers, AC/VC equipment, servers and standard software Set up and configure desktop computers, peripherals and accounts assigning security level Install and minor repair hardware and peripherals (eg. Microcomputers, disk drives) Work with external provider to support site-related testing or project activities for bandwidth or any network issue Perform basic troubleshooting, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate Provide introductory training (online or classroom) for company issued electronic devices Provide onboarding session (online or classroom) for new employees Support offboarding of resigning employees in their return of company device Provide user support in person, via phone or electronically Support user backup or file retrieval during hardware failure before device change Support user to chase / escalate ticket and coordinate activities between user and other IT units including vendors and service desk Assist in senior executive support, including home visits where necessary Maintain and update of IT inventory records, asset control and documentation Resolve technical issues in a timely manner Support AC/VC equipment (eg: Sound system/video camera) during employee townhalls. Willingness to perform overtime when required. Job Requirement Diploma in IT or related field Minimum 3 years working experience in Onsite activities Knowledge on hardware, Microsoft products Digitalisation interest and skills preferred in doing simple coding on MS platforms HOW TO APPLY: Interested applicants, please click on 'Apply Now' or email to submit your resume. We regret only shortlisted candidates will be notified. Stafflink Services Pte Ltd EA Licence No.: 04C4294 EA Personnel: Bong Wee Kiat (Jason) EA Personnel Reg. No.: R1986867