Job Description

\xe2\x86\x92 Diploma in IT with 3 years of IT onsite exp. preferably in MNC environment preferred \xe2\x86\x92 European Chemical MNC at Suntec Tower \xe2\x86\x92 Working hours: 8.30am to 5.30pm, Monday to Fridays \xe2\x86\x92 1 year contract role subject to contract renewal Our Client is the world\xe2\x80\x99s leading chemical company engaging in the development, manufacturing and sale of a wide range of products for agricultural products and nutrition, colorants and finishing products, chemicals, and plastics and fibers for numerous applications in almost all industries. Objectives:

• Support Singapore users across 5 sites (Suntec, Jurong Island, Tuas x 2, Loyang)
• Position based in Suntec and occasional visit to other sites as the need arises.
• Onsite presence is necessary.
• User support in the areas of hardware (mobile phone, laptop, printer, audio / video system), application software and basic user training
• Infrastructure support in network
• Maintain equipment inventory
• Work with external vendors in Service Desk, infra provider, device deployment
• Support employee townhalls in the AC/VC equipment

Job Responsibilities:

• Provide assistance and support the use of company IT hardware including computers, mobile phones, printers, AC/VC equipment, servers and standard software
• Set up and configure desktop computers, peripherals and accounts assigning security level
• Install and minor repair hardware and peripherals (eg. Microcomputers, disk drives)
• Work with external provider to support site-related testing or project activities for bandwidth or any network issue
• Perform basic troubleshooting, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
• Provide introductory training (online or classroom) for company issued electronic devices
• Provide onboarding session (online or classroom) for new employees
• Support offboarding of resigning employees in their return of company device
• Provide user support in person, via phone or electronically
• Support user backup or file retrieval during hardware failure before device change
• Support user to chase / escalate ticket and coordinate activities between user and other IT units including vendors and service desk
• Assist in senior executive support, including home visits where necessary
• Maintain and update of IT inventory records, asset control and documentation
• Resolve technical issues in a timely manner
• Support AC/VC equipment (eg: Sound system/video camera) during employee townhalls.
• Willingness to perform overtime when required.

Job Requirement

• Diploma in IT or related field
• Minimum 3 years working experience in Onsite activities
• Knowledge on hardware, Microsoft products
• Digitalization interest and skills preferred in doing simple coding on MS platforms

HOW TO APPLY: Interested applicants, please click on \xe2\x80\x9cApply Now\xe2\x80\x9d or email to submit your resume. We regret only shortlisted candidates will be notified. Stafflink Services Pte Ltd EA Licence No.: 04C4294 EA Personnel: Jason Bong Wee Kiat EA Personnel Reg. No.: R1986867 Job Type: Full-time Salary: $2,300.00 - $3,000.00 per month Schedule:

• Monday to Friday