It Specialist (appsw)

Singapore, Singapore

Job Description


Duties

IT Specialist (Applications Software) duties include but are not limited to the following:
  • Serves as a senior IT specialist developing one or more applications through all phases of the System Development Life Cycle. Investigates, evaluates, and selects tools and methods for improving productivity and software quality throughout the life cycle.
  • Develops applications using Java, J2EE, .NET, SAS, and Structured Query Language (SQL). Provides technical leadership to the application development team and performing design and code reviews.
  • Serves as a senior IT specialist and/or team leader over ad hoc teams formed to complete specific projects. Uses advanced system development methodologies such as Agile Scrum.
  • Develops software solutions to identify and correct weaknesses in critical systems performance parameters. Assesses the feasibility of adopting new software design technologies within the current systems environment.
  • Provides expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues. Develops best practice guides for use by other applications software IT specialists.

Requirements

Conditions of Employment

  • Must be a U.S. citizen and at least 16 years of age.
  • Requires a probationary period if requirement has not been met.
  • Appointment to these positions may require a background investigation.
Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements. Notification Concerning COVID-19 Vaccinations. As required by Executive Order 14043, Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and to submit documentation of proof of vaccination or to be in the process of requesting an exception to the vaccination requirement before appointment or onboarding with the agency. The agency will provide additional information regarding which forms of documentation can be accepted and how you can request to be considered for a legally required exception from this requirement. Currently, implementation and enforcement of Executive Order 14043 has been suspended pursuant to an injunction pending further litigation.

Qualifications


Candidates must demonstrate proof of meeting the Minimum Qualifications, that is, BOTH the Experience and the Specialized Experience listed below.

Minimum Qualifications

Experience

IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail. An experience indicator at this level includes planning, prioritizing, and organizing project/program requirements.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. An experience indicator at this level includes in-depth analysis and resolution of complex problems such as assessing customers’ needs and tailoring information about products and/or services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. An experience indicator at this level includes orally justifying decisions, conclusions, findings, and/or recommendations in a professional setting such as orally presenting project/program-related information to engage in open and constructive discussions and sharing of information.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. An experience indicator at this level includes gathering and analyzing facts, drawing conclusions, and developing recommendations/identifying alternatives to solve complex problems such as utilizing various sources to conduct research to determine proper alternatives and providing recommendations to resolve project/program-level issues that impact the work and outcomes of an organization.


AND

Specialized Experience

Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, i.e. GS-13, in the federal service. Specialized experience is defined as ALL of the following: 1. Extensive experience developing applications using Java, J2EE (Enterprise Edition), SAS, or .NET. Examples of experience indicators at this level include the following: designing and building interoperable web-based applications using machine-readable formats; implementing application performance management measures to determine performance baselines and enhancements required for peak application performance; AND, implementing automated, load, and stress testing of applications to ensure applications meet customer demand loading. 2. Demonstrated experience writing complex SQL with relational databases, preferably Oracle databases. Examples of experience indicators at this level include the following: developing stored procedures; developing optimized and efficient queries for quick data retrieval from large tables; OR, combining and updating data across multiple tables while still maintaining quick application responsiveness. 3. Demonstrated experience using web development application frameworks such as Angular, Enterprise JavaBeans (EJB), Spring, Model-View-Controller Pattern (MVC), JavaServer Faces (JSF), Struts frameworks, .NET frameworks, or SAS frameworks. 4. Demonstrated experience using an agile/iterative software development methodology to develop software applications.

Education

Education may not be substituted for experience at this level.

Additional information


Persons who are deaf, hard of hearing, deaf, blind, or have speech disabilities, please dial 711 to access telecommunications relay services. DOL seeks to attract and retain a high-performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility, and fairness so that all individuals are able to participate and contribute to their full potential. Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES

  • Benefits
    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits
    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated


You will be evaluated for this job based on how well you meet the qualifications above. If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Categories

Category A - Meets the minimum qualifications requirements and demonstrates superior proficiency in applying critical competencies required by this position.

Category B - Meets the minimum qualifications requirements and demonstrates satisfactory proficiency in applying critical competencies required by this position.

Category C - Meets the minimum qualifications requirements and demonstrates familiarity in applying critical competencies required by this position.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:
    • Software Development: Knowledge of the principles, methods, and tools for designing, developing, and testing software in a given environment.
    • Software Engineering: Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics.
    • Database Management Systems: Knowledge of the uses of database management systems and software to control the organization, storage, retrieval, security, and integrity of data.
    • Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
The information you provide on your resume may be verified by a review of your work experience, employment start/end dates/hours worked and/or education, by checking references and through other means (ex. interview). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.) INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration. ICTAP/CTAP eligible(s) who are placed into Category B or higher will be considered "well-qualified." Be sure to review DOL Account Eligibility Questions #24 to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation. Click Application of Veterans Preference for Category Rating Jobs for more information.

You may preview questions for this vacancy.
  • Benefits
    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits
    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents
    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password-protected documents.
    • Proof of Minimum Qualifications: For Experience and Specialized Experience, your resume MUST contain detailed descriptions demonstrating that you meet the requirements listed in this announcement. If your resume does not demonstrate proof of the minimum qualifications, you will be deemed not qualified. See the Requirements section, i.e. under Qualifications, for more details.
    • Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive veteran's preference. For more information, go to https://www.fedshirevets.gov.
    • Displaced Employee Placement Documents – Only required if requesting priority consideration under CTAP or ICTAP eligibility.
    • Cover Letters are not mandatory and will not be used to verify experience, but may be submitted.

    Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  • How to Apply
    To apply for this position, you must complete the initial online application, including submission of the required documentation specified in the "Required Documents" section. Follow the steps below to apply. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations. SAVE your information before the 30 MINUTE TIMEOUT! For help, go to USAJOBS Help Center. STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents Your resume must provide sufficient information to substantiate your responses to the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete. STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on USAJOBS that you wish to apply for, click on the title and click the "Apply" button. For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Click “Start Application” and proceed through the 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. At Step 5, click “Continue to Agency Site”. STEP 3 – Complete the 2nd part of the application process (DOL) On the Department of Labor (DOL) page, create a DOL Account if you have not already and click “APPLY TO THIS VACANCY”. Continue through the 7 progress steps indicated by circles at the top of the DOL page. The 3rd progress step is where you answer the vacancy specific questions. The 4th progress step "Documents" is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. STEP 4 – On the “Review and Submit” step, click “Submit Application” The last “Confirmation” step will turn green noting that your application was submitted successfully. STEP 5 - Edit Application as needed by 11:59 pm ET of Closing Date by returning to USAJOBS, clicking the vacancy, then “Update Application”.

    Agency contact information

    Kyle Zagorski


    Phone
    202-693-7668
    Email
    zagorski.kyle.2@dol.gov
    Address

    Labor, Bureau of Labor Statistics
    200 Constitution Ave., NW
    Washington, District of Columbia 20210
    United States

    Next steps


    Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate. For instructions on how to check the status of your application, go to: USAJOBS Help Guide. USAJOBS will no longer send status email notifications. You can check your application status in the TAS by logging into USAJOBS and in the Applicant Dashboard, click the hiring agency Talent Acquisition System (TAS). If the TAS does not provide application tracking information, contact the agency point of contact on the job announcement.
  • Fair and Transparent
    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents


The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. You are not required to submit a document if it does not apply to you. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password-protected documents.
  • Proof of Minimum Qualifications: For Experience and Specialized Experience, your resume MUST contain detailed descriptions demonstrating that you meet the requirements listed in this announcement. If your resume does not demonstrate proof of the minimum qualifications, you will be deemed not qualified. See the Requirements section, i.e. under Qualifications, for more details.
  • Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty. To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting honorable or general discharge or release within 120 days, click Active Duty). Without this documentation, you will not receive veteran's preference. For more information, go to https://www.fedshirevets.gov.
  • Displaced Employee Placement Documents – Only required if requesting priority consideration under CTAP or ICTAP eligibility.
  • Cover Letters are not mandatory and will not be used to verify experience, but may be submitted.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help

This job is open to



  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

The salary range listed reflects the "Rest of United States" locality rate, however, the salary offered if selected will be determined based upon the selectee's duty location and corresponding locality pay area.

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Job Detail

  • Job Id
    JD1158341
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned