Job Description

A) JOB DESCRIPTION:

• Server administration (Physical and virtual)
• Storage administration
• Windows server administration
• Linux administration
• Pro-actively analyze, monitor, pre-empt, diagnose and troubleshoot server related problems.
• Monitor performance and maintain servers according to requirements
• Troubleshoot and investigate server issues and outages
• Ensure security through access controls and backup
• Identify technical environment issues and implement solutions to mitigate problems
• Perform routine proactive server maintenance activities including firmware upgrades, patching etc.
• Research and test recurring problems, determine anomalies within supported software applications and implement permanent resolutions to mitigate problems
• Update and create technical product trouble-shooting documentation
• Assists with input on server projects
• Analytical, technical and administrative work in the planning, design and installation of new and existing computer systems
• Perform advanced proactive server maintenance activities
• Optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary
• Develop processes and procedures for ongoing management of the server environment
• Build servers based on the designs developed by working closely with the project team to gather and interpret specifications for Server Hardware and Software
• Work closely with relevant parties to ensure a smooth implementation and transition of the servers and related products
• Develop expertise to train staff on new technologies

B) JOB REQUIREMENTS:

• Candidate must possess at least Bachelor's Degree in IT or any other related field
• At least 4-5 years of working experience in server support role
• Advanced Windows server and Linux server support and administration experience
• Major incident management
• Coordinating tasks/issues with stakeholders
• Advanced knowledge of VMWare ESX Server
• Can multitask and work even under pressure
• Knowledge hungry and have willing to learn attitude
• Customer-oriented, able to work in a dynamic and fast paced environment

C) OTHER REQUIREMENTS:

• Directly reports to IT Assistant Manager and Manager
• Experience in BPO or POGOI industry is an advantage
• Must be willing to do 24/7 shift.
• Work on holidays and must be on call if needed
• Must be willing to render overtime when needed
• Any related certifications will do

Job Type: Full-timeSalary: From Php40,000.00 per monthBenefits:

• Additional leave
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Overtime

Supplemental Pay:

• 13th month salary
• Anniversary bonus
• Bonus pay
• Commission pay
• Overtime pay
• Performance bonus
• Quarterly bonus
• Tips
• Yearly bonus