Job Description

TD Bank Group Headquartered in Toronto, Canada, with more than 90,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offer TD Bank Group Headquartered in Toronto, Canada, with more than 90,000 employees around the world, the Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to over 26 million customers worldwide through three key business lines: Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD Insurance U.S. Retail including TD Bank, America's Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD's investment in Schwab Wholesale Banking including TD Securities TD had CDN$1.8 trillion in assets on April 30, 2022. TD also ranks among the world's leading online financial services firms, with more than 15 million active online and mobile customers. The Toronto-Dominion Bank trades on the Toronto and New York stock exchanges under the symbol 'TD'. In Singapore, TD operates as The Toronto-Dominion Bank, Singapore Branch and Toronto Dominion (South East Asia) Limited, which are collectively known as 'TD Singapore' since 1979. The key business in Singapore is TD Securities which is part of Wholesale Banking. Position Summary: This role provides Global Equity Derivative and front office and back-office application support to the Singapore GED Desk. The individual will work closely with the business in the support of the application both in house and vendor solutions which are used by the trading and Ops group. This role will require extensive front office and back-office interaction and provide a required support to them including Batch management, whilst managing and overseeing implementation of enhancements and upgrades provided by the development team. / Accountabilities: This position includes assessing and resolving production system issues, responding to urgent front office requests and adhoc reporting needs The support of daily Incident, Problem and Change management process and prompt business communication. Support of internal/vendor Pricing, Aggregation and Execution platforms. Monitoring / Support for Sophis Risqu , ECN and Integrated trading Platform. Build strong relationship with the global team to improve the support provided by the team Qualifications / Skills / Attribute: Highly motivated individual with a proven track record to deliver results 4-7 years' experience in a fast-paced technology support environment (Preferably in the banking sector). An understanding of Sophis Risqu platform and Equity Derivative Markets or equivalent experience will be an added advantage The analyst requires insight of the Equity business, market trends, and detailed knowledge of trade transaction flow An understanding of system architecture and IT processes. Executing queries, building Use Case Scenarios for business requests and small enhancements Good working knowledge of sql, unix, windows, Autosys batch schedule and ability to create adhoc reports using these tools. Ability to work, troubleshoot, and deliver high quality results in a fast paced and demanding environment. Strong conceptual, analytical, organizational and problem-solving skills and can work effectively in a complex trading environment while managing multiple priorities. Ability to manage businesstechnology priorities and escalate issues promptly. Good team player with strong interpersonal (both verbal and written) communication skills Be able to work and liaise with external vendors on support issues Be able to work independently with minimum supervision Must be self-motivated, energetic and results oriented as well as committed to adding value to the organization Work outside of regular hours may be required Experience in Excel and VBA Skills to assist in Pricing Issues Ready to work in Weekends on Demands Mandatory Technology/Platform knowledge: Issue analysis and debugging. SQL, Windows scripting and Autosys Batch Scheduling Preferred Technology/Platform knowledge: SOPHIS ECN (Apama/Trade Smart) FIX OMS Autosys ITRS Shell/PowerShell Scripting Python Node Js Inclusiveness: At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee has the opportunity to reach their potential.