It Support Engineer ($4500 6500/aws/vb)
Singapore, Singapore
Job Description
$6500 + AWS + VB + allowance5 working days, Mon - Fri, normal office hoursLocation: CBDResponsibilities
- Provide technical support to end-users on IT hardware (desktop, laptops, network equipment etc.), software and network related issues.
- Carry out daily IT operations, including laptop setup, software installation, patch deployment, IT inventory control, and backup operation.
- Work closely with Level 1 Global Service Desk to ensure the smooth escalation of problems/incidents to Level 2.
- Provide timely response as per predefined SLAs and KPIs.
- Manage/troubleshoot/resolve end user\'s problems/incidents promptly following established procedures.
- Handle and liaise with vendors for IT Procurement.
- Manage corporate/customers\xe2\x80\x99 IT assets, including hardware warranty, licenses, and contracts.
- Support IT projects and any other tasks as per assigned.
- Diploma in IT/Computer Science, or in related discipline.
- Minimum 3 years of relevant experience.
- Experience in ITIL (Information Technology Infrastructure Library) is a plus.
- Excellent communication and interpersonal skills
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sgSocial Share:More Information
- Salary Offer $4500-6500
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Job Detail
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Job IdJD1477411
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$4500 - 6500 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned